HANDLING THE GUARANTEE
Thank you very much for purchasing this GENIE product. Please note the following advice
whenever this machine does not function faultlessly, contrary to expectations.
The guarantee period amounts to 24 months from the date of purchase, provided that the
machine has been used appropriately. Please keep the proof-of-purchase voucher and original
packaging in a safe place. The warranty is only valid for defects in materials or fabrication.
However, it is invalid for damage that has occurred to breakable parts, e.g., on the casing.
Machines that have been damaged by inappropriate use externally, are excluded from being
exchanged. A guarantee will expire whenever any repairs have been carried out without the
express consent of our customer service department.
Repairs under the guarantee can only be made when the proof-of-purchase voucher is
enclosed with the defective machine – please notify us about the return by telephone! Only
adequately pre-paid returns bearing the appropriate return number can be accepted. Please
give your name, address, post code, town and telephone number with the dialing code. Please
state the reason for your complaint too.
We regret any inconvenience caused!
Our service hot line
Please send all returns adequately pre-paid to the following address after notifying us about
them beforehand: Dieter Gerth GmbH, -Service- , Berta-Cramer-Ring 22, D-65205 Wiesbaden.
Deutschland/Germany
Guideline 2012/19/EU concerning the handling, collection, recycling and disposal of
electrical and electronic equipment and their components ('waste electrical and
electronic equipment', known as WEEE).
The crossed symbol on a rubbish container indicates that the machine or device is not allowed
to be disposed of but it must be handed over to a suitably equipped collection centre for proper
recycling or disposal.
This machine corresponds to the requirements according to EU Guideline
2014/30/EU entitled 'Electro-Magnetic Compatibility' 2006/95/EC entitled 'Low-
Voltage Guidelines'.
Importer:
Dieter Gerth GmbH
Berta-Cramer-Ring 22
65205 Wiesbaden, Germany
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