Idiomas disponibles
Idiomas disponibles
Maintenance
Lubricate your chain
Apply a little lube to your chain every now
and then to keep it running smoothly.
Cleaning
Clean your bike frame using water and gentle detergent. We do not recommend using
pressure washers, as this can damage the internal electronics.
Screw connections
It's very important that all screwed connections are secured with the correct torque.
Check the tightening of the screws every 200km and tighten the screws.
Too much torque can damage the screw, nut or component. Always use the supplied
torque spanner to tighten screw joints.
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Screw joint / Connected parts
Handlebar / Stem
Shift lever / Handlebar
Brake level / Handlebar
Switch / Handlebar
Stem, angle adjustment
Stem / Fork
Pedal / Crank
Front wheel axle / Front fork & rear
wheel axle / Frame
Warranty
1. 2-year warranty on the important components such as the motor, battery and charger,
speed sensor, front and rear hubs, cassette sprocket, fork, crank, chainwheel, handlebars,
stem, seat post, front and rear lights and other important non-consumable core parts, in
accordance with the statutory provisions. We will also cover the shipping and handling
charges for returning the repaired or replaced product covered by warranty policy.
2. Over and above the statutory warranty, Hepha also provides an extended manufacturer
guarantee for the cycle frame. The Guarantee periods are as follows for models onwards,
starting on the date of purchase by the original buyer:
— for aluminum frames: 5 years
3. This warranty is only valid if the following requirements are met:
You are the first owner of the bike and a valid proof of purchase is required when making
Warranty
Type
Torque
–––
5-6 Nm
(Gripper clamp)
5 Nm
(Gripper clamp)
6-8 Nm
1.0-1.2Nm
–––
9-10 Nm
–––
9-10 Nm
–––
35–55 Nm
(with quick release)
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