Idiomas disponibles
Idiomas disponibles
Need Help Casting? Start here!
Scanning QR code fail
• Rescan the QR code. If unsuccessful, try using a specific QR code scanning app.
• Alternatively, connect the SingCast unit directly to your Wi-Fi network through the
"SETTINGS menu/Wi-Fi setting."
No Internet connection
• Make sure the unit is in SingCast mode.
• Verify the correct Wi-Fi password is entered.
• Ensure the SingCast unit is within 10 meters of the router to avoid weak signal. If the WiFi
signal level is weak we recommend that you relocate the SingCast unit closer to the router.
• The unit is compatible with Wi-Fi security standards: WPA, WPA-PSK, WPA2, WPA2-PSK,
WPA3, WEP 64bit & 128bit, IEEE 802.11x, and IEEE 802.11i.
• If your router has a security standard higher than WPA3, set it to WPA3 or lower.
• If still unable to connect, consider factory resetting your router while noting down your
SSID and password. *Make sure you have written down your existing customized SSID
name and password, this will help in reconnecting your previously connected devices and
revert to your previous WiFi security settings.
• Check for any internet connection problems on your router and ensure the SingCast unit
is not restricted from going online.
• Connect the unit's Wi-Fi to your mobile device's hotspot with data service to verify Wi-Fi
functionality.
Cannot find the SingCast unit on your Karaoke app casting list / No Casting video
to TV
• Ensure both the SingCast unit and your mobile device are connected to the same Wi-Fi
network.
• Check advanced security settings to enable DLNA if SingCast is not appearing as a casting
option.
• If using a router with Mesh function, enable the "Access Intranet" function.
— E24 —
