Fault Codes
If the cooking robot is not working properly, the screen will show an error code. Please refer to the table below to nd the
corresponding solutions.
Fault Codes
The pot lid is
not detected.
The pot is not
detected.
E-03
E-04
E-05
E-07
E-8
E-10
E-11
E-12
E-13
E-16
E-17
E-18
E-19
E-20
E-21
E-22
E-23
Possible Causes
The pot lid is not put or locked in place.
The pot is not installed or is installed incorrectly.
The overvoltage protection is triggered.
The overvoltage protection is triggered.
High-temperature alert is triggered by
the sensor at the pot boom.
The IGBT temperature is too high.
The IGBT sensor is damaged.
The sensor at pot boom is damaged.
Heating communication has an error.
The coil plate has an open circuit.
The pot is not locked in place.
The motor overcurrent protection is triggered.
The motor high-voltage protection is triggered.
The motor low-voltage protection is triggered.
The motor phase loss protection is triggered.
The motor jam protection is triggered.
The motor temperature is too high.
The motor sensor has an open circuit.
The motor sensor has a short circuit.
Solutions
Put the pot lid in place and press rmly,
then try again.
Align the pot to the correct position and
install it, then try again.
The cooking robot will automatically
resume working when the voltage goes
back to normal.
The cooking robot will automatically
resume working when the voltage goes
back to normal.
The cooking robot will automatically
resume working when the temperature
goes down.
The cooking robot will automatically
resume working when the temperature
goes down.
Please contact the aer-sales service
team to arrange maintenance.
Please contact the aer-sales service
team to arrange maintenance.
Please contact the aer-sales service
team to arrange maintenance.
Please contact the aer-sales service
team to arrange maintenance.
Please contact the aer-sales service
team to arrange maintenance.
Please contact the aer-sales service
team to arrange maintenance.
Please contact the aer-sales service
team to arrange maintenance.
Please contact the aer-sales service
team to arrange maintenance.
Please contact the aer-sales service
team to arrange maintenance.
Please contact the aer-sales service
team to arrange maintenance.
The cooking robot will automatically
resume working when the temperature
goes down.
Please contact the aer-sales service
team to arrange maintenance.
Please contact the aer-sales service
team to arrange maintenance.
17