Reolink RLC-823A 16X Manual Del Usuario página 6

Troubleshooting
Camera Is Not Powering On
If your camera is not powering on, please try the following solutions:
• Make sure your camera is powered on properly. The PoE camera should
be powered by a PoE switch/injector, a Reolink NVR or a 12V 2A power
adapter.
• If the camera is connected to a PoE device as listed above, connect it to
another PoE port and check again.
• Try again with another Ethernet cable.
Picture Is Not Clear
If the picture from the camera is not clear, please try the following
solutions:
• Check the camera lens for dirt, dust or spiderwebs, please clean the
lens with a soft, clean cloth.
• Point the camera to a well-lit area, the lighting condition will affect the
picture quality a lot.
• Upgrade the firmware of your camera to the latest version.
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• Restore the camera to factory settings and check out again.
Pan & Tilt Is Not Working
If the pan & tilt feature is not working, please try the following solutions:
• Power cycle the camera and see if it will automatically pan/tilt. If not,
the camera may be faulty. If yes, please refer to the further steps.
• If the camera fails to pan/tilt via Reolink App/Client on the WAN
(remotely), try it on the LAN (locally) and see if it works.
• Upgrade the Reolink App/Client and the camera firmware to the latest
version.
• Restore the camera to factory settings and check the pan/tilt again.
Specifications
Hardware Features
Power: By PoE (802.3at)/DC 12V
Night Vision: Up to 80 meters
Day/Night Mode: Auto Switchover
Angle of View: Horizontal: 54.2°~3.6°
Pan & Tilt Range: Pan: 360° Tilt: 90°
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