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Troubleshooting (continued)
Problem
Possible Cause
The doorbell
sounds at night.
The doorbell does
not sound during
the day.
The batteries
seem okay, but
the doorbell does
not work after
installation.
The doorbell
sounds when not
intended (false
triggers).
The day detect switch
is in the "DAY/NIGHT"
position.
The day detect switch is
in the "DAY ONLY" posi-
tion and the sensor is
located in a dark area.
The doorbell, sensor, or
push button is mounted
on metal or near metal
studs.
The doorbell is mounted
near concrete floor or
wall.
The doorbell and sensor
or push button are
installed too far apart.
The doorbell is receiv-
ing interference from
another wireless device.
Solution
The sensor is functioning correctly. If a doorbell alert is
not desired at night, slide the day detect switch to the
"DAY ONLY" position.
Slide the day detect switch to the "DAY/NIGHT" position
or move the sensor to an area that receives more light.
Metal reduces transmission range. Use 1/4 in. to 1/2 in.
(6 to 13 mm) wood shims to move the doorbell, sensor,
or push button away from the metal surface.
Concrete may reduce range. Move the doorbell away
from the concrete surface.
Locate the doorbell closer to the sensor or push button.
Reset the doorbell, sensor, and push button.
Remove the sensor and push button batteries. Wait
30 seconds.
Press and hold the button on the bottom of the sen-
sor and the push button for 10 to 15 seconds within
60 seconds after installing batteries into the sensor
and push button.
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep-Beep-Beep".
Re-sync the doorbell to the sensor and push button.
Only one sensor or push button may be synced at a time.
Repeat these steps for each sensor or push button.
Press and hold the button on the doorbell until the
doorbell sounds a "Beep-Beep".
Press the button on the bottom of the sensor or the
push button within 30 seconds. The doorbell will
sound a "Beep-Beep" tone to indicate the sensor or
the push button is synced.
Test the sensor as shown in step 5 under Installa-
tion or press the push button to ensure operation.
9
Please contact 1-844-760-3644 for further assistance.
HAMPTONBAY.com
