9.
After-sales service
Should your product stop working or develop a fault, first read this guide over, and
then check the batteries and replace/recharge them if necessary. Also check that you
are using the product correctly.
If the problem persists, contact your distributor or check out on www.numaxes.com.
Depending on the extent of the malfunction, you may have to return the product for
service and repair.
For all repairs, please supply the complete product and the proof of purchase (invoice
or sales receipt).
If you omit one of these items, the after-sales service will have to invoice you for any
repair costs incurred.
10.
Guarantee
NUM'AXES guarantees the product against production defects for two years after
purchase. All postage and packing charges will be the purchaser's sole responsibility.
11.
Guarantee conditions
1.
The guarantee will be valid only if the proof of purchase (invoice or sales receipt),
without cancellation, is submitted to the distributor or to NUM'AXES. The
guarantee is limited to the original purchaser.
2.
This guarantee does not cover the following:
−
Reference NGPIEPHO072: changing the mounting strap and wall
mounting kit
−
References NGPIEPHO074 and NGPIEPHO076: changing the mounting
strap, wall mounting kit, batteries and memory card
−
direct or indirect risks incurred when sending the article back to the
distributor or to NUM'AXES
−
damage to the product caused by:
−
−
−
−
loss or theft
negligence or incorrect use
use contrary to the instructions or not envisioned therein
repairs performed by unauthorized persons
Guide PIE1066 – Mars 2023 – ind. A - 30/78