Français
English
Problems
Possible causes
Water leaks from the
Premature formation of
filter holder after an
scale due to especially hard
espresso has been
water.
made.
Coffee grounds in the
The filter holder is clogged.
cup.
The grind is too fine.
The water tank leaks
The valve at the bottom of
when it is moved.
the tank is dirty or defective.
The valve is blocked by
scale.
Water leaks under the
Internal leak.
appliance.
Water can be present and/
Water leaks under the
or flow when you remove
drip tray
the drip tray.This is not a
sign of a leak.
Normal phenomenon:
Crackles are heard in the
caused by the filter holder
filter holder.
security lock.
The pump is abnormally
No water in the tank.
noisy or the
Espresso
LED
and the pictograms
,
Tank poorly fitted.
,
flash.
The Claris cartridge is not
filled with water.
The cups are not filled
The filter holder is clogged.
equally.
Lots of water on the
Coffee insufficiently tamped
ground coffee, in the
down.
filter holder.
Insufficient amount of coffee.
The filter holder has not
been properly positioned.
The edge of the filter holder
is clogged by ground
coffee.
The espresso leaks on
the sides of the filter
Pod poorly positioned in
holder.
the filter.
The brewing head seal is
dirty.
The brewing head seal is
defective.
Your espresso tastes
After descaling, the rinsing
bad.
was not performed properly.
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Français
Solutions
Descale your appliance according to the
manual (see paragraph 5).
Clean the filter holder with hot water. Press
"EJECT" to eliminate the remnants of the
grounds. Shake to drain the water.
Use a slightly coarser espresso grind.
Wash the water tank and operate the valve
at the bottom of the tank with your finger.
Descale the appliance (paragraph 5).
Check the position of the tank. If the fault
persists, do not use the appliance, contact
an approved service centre.
Stop the appliance, fill the water tank and
turn the machine back on.
Press down firmly on the tank.
Please refer to paragraph 1.
Clean the filter holder (see paragraph 4).
Tighten the filter holder as far as it will go,
up to the stop (fig.7).
Add more espresso ground coffee.
Put the filter holder in place and lock it (by
turning it to the right as far as it will go, up
to the stop) (fig.7).
Remove excess coffee.
Place all the paper inside the filter holder.
Clean the seal with a damp cloth.
Contact a Krups approved service centre.
Rinse the appliance according to the
manual (see paragraph 5).
Problems
Possible causes
Your espresso has no
Coffee grounds too coarse,
crema (froth).
stale or too dirty.
The appliance does not
The pump was unprimed
work
due to lack of water.
The Claris cartridge has
been replaced but not
primed.
The removable water tank is
not properly clicked in place.
The steam nozzle does
The steam nozzle is blocked
not froth the milk.
or scaled up
The milk is too hot.
The shape of the container
is not appropriate.
The milk you are using may
not be suitable.
The steam nozzle is not
properly clipped onto the
articulated arm.
The auto cappuccino
accessory is assembled
incorrectly
Français
English
Solutions
Try fresher or finer espresso coffee
grounds.
Fill the water tank and reprime the pump
(see paragraph 1). Avoid completely
emptying the tank.
See paragraph 1
Click the tank into place by pressing firmly.
Descale the steam nozzle (see paragraph
5) or unblock it using a needle.
Use very fresh, very cold milk.
Use a small jug.
Preferably use whole or semi-skimmed milk.
Use very cold, very fresh milk. Try using a
different brand of milk.
Clip it firmly onto the articulated arm (Fig.
18.1, 18.2).
Insert it firmly into the articulated arm
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