•
check the SIM card and remove the PIN code (in a phone);
•
check if the SIM card is 4G compatible and has active mobile data (in a
phone).
•
check the signal strength: it must be greater than 60. If not, move the
camera to a place with a better signal.
•
check the status with another SIM card from the same operator or
another operator (without active PIN code)
•
The status LED next to the SIM card: the LED blinks rarely (once per
second) - connection in progress or connection failed; The LED blinks
often (4 times per second) - successful connection.
•
In the "4G settings" "Status Code" menu: "0" sim not connected (check/
reinsert SIM, check signal); "1" successful connection; "2" - failed
connection to the network.
•
check the APN in the APN Mode menu. Set to Manual and manually
enter only the correct APN obtained from the SIM card operator and
save the settings.
5. Disconnect the LAN cable between the camera and the local network
router and restart the camera (disconnect the power). Open the
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User manual