Idiomas disponibles
Idiomas disponibles
TERMS OF KITCHENAID GUARANTEE
("GUARANTEE") (CONTINUED)
e) The Guarantor shall provide the consumer with the following services under this Guarantee, at the choice of the Guarantor, if a
defect occurs during the Guarantee period:
-
Repair of the defective product or product part, or
-
Replacement of the defective product or product part. If a product is no longer available, the Guarantor is entitled to
exchange the product for a product of equal or higher value.
f) If the consumer wishes to make a claim under the Guarantee, the consumer has to contact the country specific KitchenAid
service centres or the Guarantor directly at KitchenAid Europa, Inc. Nijverheidslaan 3, Box 5, 1853 Strombeek-Bever, Belgium;
Email-Address U.K.: [email protected]
Email-Address IRELAND: [email protected]
Toll Free Number U.K. & IRELAND: 00 800 381 040 26
FOR SOUTH-AFRICA:
Our local KitchenAid Distributor:
KitchenAid Africa
PO Box 52102
V&A Waterfront
Cape Town
8002
Contact our distributor:
Telephone: +27 21 555 0700
You can contact our Customer Service Centre for Small Domestic Appliances from 8.30 am to 1.00 pm and from 1.30 pm to
5.00 pm or write to us at the following address: [email protected]
FOR UAE:
AL GHANDI ELECTRONICS.
POST BOX NO. 9098,
DUBAI, UNITED ARAB EMIRATES
Toll free number: +971 4 2570007
g) The costs of repair, including spare parts, and any postage costs (if applicable) for the delivery of a defect-free product or
product part shall be borne by the Guarantor. The Guarantor shall also bear the postage costs for returning the defective
product or product part if the Guarantor or the country specific KitchenAid customer service centre requested the return of the
defective product or product part. However, the consumer shall bear the costs of appropriate packaging for the return of the
defective product or product part.
h) To be able to make a claim under the Guarantee, the consumer must present the receipt or invoice of the purchase of the
product.
2. LIMITATIONS OF THE GUARANTEE
a) The Guarantee applies only to products used for private purposes and not for professional or commercial purposes.
b) The Guarantee does not apply in the case of normal wear and tear, improper or abusive use, failure to follow the instructions
for use, use of the product at the wrong electrical voltage, installation and operation in violation of the applicable electrical
regulations, and use of force (e.g. blows).
c) The Guarantee does not apply if the product has been modified or converted, e.g. conversions from 120 V products to
220-240 V products.
d) The provision of Guarantee services does not extend the Guarantee period, nor does it initiate the commencement of a new
Guarantee period. The Guarantee period for installed spare parts ends with the Guarantee period for the entire product.
e) FOR SOUTH-AFRICA & UAE ONLY:
Further or other claims, in particular claims for damages, are excluded unless liability is mandatory by law.
After expiry of the Guarantee period or for products for which the Guarantee does not apply, the KitchenAid customer service
centres are still available to the end-customer for questions and information.
Further information is also available on our website:
-
For U.K. & Ireland www.kitchenaid.eu
For South-Africa: www.kitchenaidafrica.com
-
-
For UAE: www.KitchenAid-MEA.com
PRODUCT REGISTRATION
Register your new KitchenAid appliance now: http://www.kitchenaid.eu/register
©2022 All rights reserved.
KITCHENAID and the design of the stand mixer are trademarks in the U.S. and elsewhere.
9
