CARE & MAINTENANCE
CLEANING
1
Separate all parts.
2 Wash all cups in warm, soapy water
with a soft cloth.
3 Hand-Washing
Wash cups, lids, blade assembly, and
overflow reservoir in warm, soapy
water. Use a dishwashing utensil
with handle to avoid direct contact
with the blades.
Exercise care when
handling the blade assembly as the
blades are sharp. Thoroughly rinse
and air-dry all parts.
TIP: If you find residue underneath
the FreshVac™ Tab, try lifting it
gently and rinsing under warm water.
DO NOT remove FreshVac Tab.
Dishwasher
Cups, lids, and blade assembly are
dishwasher safe. Place the cups, lids,
and blade assembly on the top rack
of the dishwasher ONLY.
Ensure the
blade assembly and lid are removed
from the cup before placing in the
dishwasher.
Make sure Flip & Seal Lid
on the cup is open before starting
cleaning cycle.
NOTE: Overflow reservoir is not
dishwasher safe.
Motor Base
Turn off the unit and unplug the
motor base before cleaning. Wipe
motor base with a clean, damp cloth.
FreshVac™ Pump
NEVER submerge the pump in water or
other liquid. If you see water or other
liquid in the overflow reservoir:
1 Remove
overflow reservoir
from pump and wash and
dry it thoroughly.
2 Run pump for 10 seconds to clear
any fluid.
3 Wipe pump clean with a soft cloth.
4 Reattach
overflow reservoir
to pump.
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STORING
Wrap power cord around cord wrap on
back of motor base. Store unit upright
and store all blade assemblies inside or
attached to their respective containers
with their lids locked into place.
DO NOT store blended or unblended
ingredients in the Single-Serve FreshVac
Cup with the Pro Extractor Blades®
Assembly attached. Use only the spout
lid when storing blended or unblended
ingredients in the cup.
DO NOT stack items on top of the
cups. Store any remaining attachments
alongside the unit or in a cabinet where
they will not be damaged or create
a hazard.
RESETTING THE MOTOR
THERMOSTAT
This unit features a unique safety
system that prevents damage to
the motor and drive system should
you inadvertently overload it. If the
unit is overloaded, the motor will be
temporarily disabled. Should this occur,
follow the reset procedure below.
1
Unplug the unit from the
electrical outlet.
2 Allow the unit to cool for
approximately 15 minutes.
3 Remove the cup's blade assembly.
Empty the cup and ensure no
ingredients are jamming the
blade assembly.
IMPORTANT: Ensure that maximum
capacities are not exceeded. This
is the most typical cause of
appliance overload.
If your unit needs servicing,
please call Customer Service
at 1-877-646-5288.
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation,
turn power off and unplug unit before troubleshooting�
Unit doesn't turn on�
• Make sure unit is plugged in.
• Place cup on base and rotate it clockwise until it clicks into place.
Unit doesn't turn off�
• Remove cup from base by rotating it counterclockwise and lifting it. Unplug the power
cord from the outlet.
Container does not reach a full vacuum seal�
• FreshTab™ Tab is wet. Be sure all vacuum components are dry before using.
• Low battery. If your FreshVac Pump is taking longer than usual to pull a vacuum, try
replacing the batteries.
• Overflow reservoir is incorrectly assembled. Before operating the pump, be sure the
overflow reservoir is correctly assembled on bottom of the pump. Overflow reservoir
should sit flush to pump.
FreshVac Pump won't turn on�
• Ensure that working batteries are installed correctly in the pump and the battery cover
is securely in place.
• If using an optional AC adapter, make sure it is manufactured by SharkNinja. Other
after-market adapters are not compatible with the pump.
• If using a SharkNinja AC adapter, make sure the connector is inserted fully into the pump.
FreshVac Pump won't turn off�
The pump will shut off automatically once a vacuum seal is achieved. If a vacuum seal is
not achieved, you will be able to remove the pump from the lid. If this happens, turn off
the pump and check the following:
• Make sure the Pro Extractor Blades® Assembly is tightly attached to the cup.
• Ensure the FreshVac Tab on the Flip & Seal Lid is properly installed.
DO NOT remove the tab from the lid.
Accidentally removed the FreshVac tab and need to reinstall�
• In a case you accidentally remove the FreshVac Tab and need to reinstall, follow these
easy steps. First ensure the FreshVac Tab matches up with the opening on the Flip &
Seal Lid. Next, align the bottom side of the tab to match the shape of the opening on
the cup. Then press the tab down until it is seated flat.
What do the lights on the FreshVac Pump mean?
• White LED light indicates the pump has been activated and vacuum sealing
is in progress.
• Green LED light indicates vacuum sealing is complete. Pump will automatically
shut off when complete.
• A blinking
white and green
light indicates the batteries have been loaded incorrectly or
need to be replaced.
Can't remove Pro Extractor Blades® Assembly from cup�
• Cup will be vacuum sealed shut after using the FreshVac Pump.
• Release the vacuum seal by gently pulling up on the FreshVac Tab.
FreshVac Pump does not lock onto cup�
• Pump will not lock onto cup. Once pump is activated, the pump will seal
to the cup and become secure.
FreshVac Pump is stuck on the cup�
• To release the pump from the cup, press the pump release button (up arrow) and lift up.
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