Importer
Troubleshooting
If you follow the recommended steps but the problem
persists, or error messages other than the ones below appear,
please call your local customer service.
Do not attempt to repair the device yourself and never try to
disassemble the device under any circumstances.
Result Readings
Blood Glucose Test:
Message
< 10 mg/dL (0.5 mmol/L)
≥ 240 mg/dL (13.3 mmol/L)
> 600 mg/dL (33.3mmol/L)
What it Means
Blood Glucose / Hematocrit/ Hemoglobin Test:
Message
< 10 mg/dL (0.5 mmol/L)
≥ 240 mg/dL (13.3 mmol/L)
> 600 mg/dL (33.3mmol/L)
β-Ketone Test:
Message
< 0.1 mmol/L
> 8.0 mmol/L
Total Cholesterol Test:
Message
< 100 mg/dL (2.65 mmol/L)
> 400 mg/dL (10.4 mmol/L)
EN-19
What it Means
What it Means
What it Means