TROUBLESHOOTING
Problem
Failed to connect
(connection cannot be
established)
Format error
Network error
Network not ready
(network not
accessible)
Network timeout
DAB Service not
available (DAB service
not available)
No USB device found
USB device
unsupported (The
USB device is not
supported)
USB error
USB read error (USB
cannot be read)
USB underpowered
(USB connection
without power)
Potential cause
Correct password entered,
but the router rejects the
request
The file format cannot be
recognised, regardless of the
network
The data received from the
network is incorrect (router-
independent)
Connection problem with
router
No response is received
from the network (router-
independent)
No DAB reception
No USB device has been connected
The format of the USB stick is not supported
General USB problems
Certain files of the USB stick
cannot be read
The USB connection is not supplied with power- remove the
USB stick
Possible solution
The MAC filter has been
activated on the filter
A WMA file was sent, but it
cannot be recognised as a
WMA file when decoding
The data received from the
server cannot be read
The router is switched off
The Internet radio station that
is being streamed is suddenly
no longer available
There are faulty files on the
USB stick
EN
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