Warranty
The product has been manufactured to strict
quality guidelines and meticulously examined
before delivery. In the event of product defects
you have legal rights against the retailer of this
product. Your legal rights are not limited in any
way by our warranty detailed below.
The warranty for this product is 3 years from the
date of purchase. The warranty period begins
on the date of purchase. Please keep the original
sales receipt in a safe location. This document is
required as your proof of purchase.
Should this product show any fault in materials
or manufacture within 3 years from the date of
purchase, we will repair or replace it – at our
choice – free of charge to you. This warranty
becomes void if the product has been damaged,
or used or maintained improperly.
The warranty applies to defects in material
or manufacture. This warranty does not cover
product parts subject to normal wear, thus
possibly considered consumables (e.g. batteries)
or for damage to fragile parts, e.g. switches,
rechargeable batteries or glass parts.
The warranty further excludes a reduction in
water tightness. The state of water tightness is not
a permanent property and should therefore be
regularly maintained. Please note, opening and
repairs performed by unauthorised individuals will
void any warranty.
Warranty claim procedure
To ensure quick processing of your case, please
observe the following instructions:
Please have the till receipt and the item number
(IAN 123456_7890) available as proof of
purchase.
You will find the item number on the rating plate,
an engraving, on the front page of the instructions
for use (bottom left), or as a sticker on the rear or
bottom of the product.
If functional or other defects occur, please contact
the service department listed either by telephone
or by e-mail.
You can return a defective product to us free
of charge to the service address that will be
provided to you. Ensure that you enclose the proof
of purchase (till receipt) and information about
what the defect is and when it occurred.
Service
Service Great Britain
Tel.:
08000569216
Service Ireland
Tel.:
1800 200736
GB/IE
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