Kohler K-1394 Guia De Instalacion página 15

Troubleshooting Procedures (cont.)
Symptoms
2. Motor starts, but all jets are not
functioning.
3. User keypad is illuminated, but
does not respond to buttons or
outer ring.
4. User keypad indicator bar
keeps scanning at power-up.
5. User keypad is illuminated, but
pump won't start.
6. Motor runs but pump won't
prime (cavitates).
7. Little or poor water flow from
dual fill ports. (K-1397)
8. Little or poor water flow from
Waterfall.
9. Riverjets run, but
Whitewater/Rapids jets do not
operate as described.
10. Up/down volume control
arrows do not change water
flow as described.
Kohler Co.
Probable Causes
B. GFCI or ELCB tripped.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
D. User keypad does not work.
E. Control does not work.
A. Jet is closed.
B. Jet not installed correctly.
C. Jets are blocked.
A. Control program is locked.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.
D. Control does not work.
A. Control program is locked.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.
D. Control does not work.
A. Power cord from pump to
control is loose, disconnected
or damaged.
B. Pump does not work.
C. Control does not work.
A. Pump is shimmed too high.
B. Small air leak at pump inlet.
C. Motor/pump does not work.
D. Control does not work.
A. Water supply lines blocked.
B. Transfer valve not fully open.
A. Suction or harness blocked.
B. Pump does not work.
C. Control does not work.
A. Insufficient water in whirlpool
basin.
B. User keypad does not work.
C. Butterfly valve does not work.
D. Control does not work.
A. User keypad does not work.
15
Recommended Action
B. Reset GFCI or ELCB.
C. Check wiring for proper
connections. Replace wiring
harness if necessary.
D. Replace user keypad.
E. Replace control.
A. Rotate jet trim
counterclockwise to open.
B. Reinstall jet; check for O-ring
damage.
C. Remove blockage.
A. Reset GFCI or ELCB.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. Replace user keypad.
D. Replace control.
A. Reset GFCI or ELCB.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. Replace user keypad.
D. Replace control.
A. Check wiring for proper
connections.
B. Replace pump.
C. Replace control.
A. Lower pump/control to
subfloor level.
B. Securely tighten nut(s) on
intake side of pump.
C. Replace motor/pump.
D. Replace control.
A. Remove blockage.
B. Rotate transfer valve handle.
A. Remove blockage.
B. Replace pump.
C. Replace control.
A. Fill whirlpool so water covers
water-level sensors.
B. Replace user keypad.
C. Check wiring. Replace butterfly
valve.
D. Replace control.
A. Check wiring. Replace user
keypad.
1022205-2-B