Faults Diagnosis - Ducasa PTL BC 30 C Manual Del Usuario

8. Faults Diagnosis

Please check the machine according to the following form before asking for
maintenance:
Problem
E5 Error Code
Unit does not
turn on when
pressing
In
ON/OFF button
temperature is lower than the
set temperature
The air filter is blocked with
dust or animal hair
Exhaust
connected or is blocked
The unit is low on refrigerant
Temperature setting is too
Unit does not
high
cool well
The windows and doors in
the room are open
The room area is too large
There
inside the room
The ground is not level
The unit is
noisy and
The air filter is blocked with
vibrates too
much
dust or animal hair
The unit makes This sound is caused by the
flow of refrigerant inside the
a gurgling
sound unit
Possible Cause
COOL mode: room
hose is
are heat sources
89
Troubleshooting
The Water Collection Tray is
full. Turn off the unit, drain
the water from the Water
Collection Tray and restart
the unit.
Reset the temperature
Turn off the unit and clean
filter
the according
instructions
Turn off the unit, disconnect
not
the hose, check for blockage
and reconnect the hose
Call a service technician to
inspect the unit and top off
refrigerant
Decrease
temperature
Make sure all windows and
doors are closed
Double-check the cooling
area
Remove the heat sources if
possible
Place the unit on a flat, level
surface
Turn off the unit and clean
the
filter according to
instructions
This is normal
to
the set