L I M I T E D C O N S U M E R W A R R A N T Y
This warranty is limited to products manufactured by Hansgrohe, Inc.
("Hansgrohe") that are purchased by a consumer in the United States or
Canada after March 1, 1996, and installed in either the United States
or in Canada.
W H O I S COV E R E D BY TH E WA RRA NT Y
This limited warranty extends to the original purchaser only. This warranty is
non-transferable. Hansgrohe neither assumes nor authorizes any person to
create for it any other obligation or liability in connection with this product.
LE N GT H O F WA R R A N T Y
If you are a consumer who purchased the product for use primarily for
personal, family or household purposes, this limited warranty starts on the
date of purchase and extends for as long as you own the product and
the home in which the product is originally installed. If you purchased
the product for use primarily for any other purpose, including, without
limitation, a commercial purpose, this limited warranty starts on the date
of purchase and extends (i) for 1 year, with respect to Hansgrohe and
Commercial products, and (ii) for 5 years, with respect to Axor products.
The Rubbed Bronze finish is subject to a 3-year limited warranty starting
on the date of purchase.
W H AT I S COV E R E D BY TH E WA R RA NT Y
This limited warranty covers only your Hansgrohe manufactured
product. Hansgrohe warrants this product against defects in material or
workmanship as follows:
Hansgrohe will replace at no charge for parts only or, at its option,
replace any product or part of the product that proves defective
because of improper workmanship and/or material, under normal
installation, use, service and maintenance. If Hansgrohe is unable
to provide a replacement and repair is not practical or cannot
be made in timely fashion, Hansgrohe may elect to refund the
purchase price in exchange for the return of the product. REPAIR
OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES,
REFUND OF THE PURCHASE PRICE) AS PROVIDED
UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE PURCHASER.
W HAT IS N OT COVERED BY T HE WA RR A N T Y
A.
Conditions, malfunctions or damage not resulting from defects in
material or workmanship.
B.
Conditions, malfunctions or damage resulting from (1) normal
wear and tear, improper installation, improper maintenance,
misuse, abuse, negligence, accident or alteration; (2) the use of
abrasive or caustic cleaning agents or "no-rinse" cleaning products,
or the use of the product in any manner contrary to the product
20
Hansgrohe, Inc. 1490 Bluegrass Lakes Parkway Alpharetta, GA 30004
Tel. 800-334-0455 Fax 770-889-1783
www.hansgrohe-usa.com
instructions; or (3) conditions in the home such as excessive water
pressure or corrosion.
C.
Labor and other expenses for disconnection, deinstallation, or
return of the product for warranty service (including but not limited
to proper packaging and shipping costs), or for installation or
reinstallation of the product.
D.
Accessories, connected materials and products, or related products
not manufactured by Hansgrohe.
E.
Any Hansgrohe or Axor product sold for display purposes.
HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY OTHER
PERSON FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES, ARISING OUT OF BREACH OF THIS LIMITED WARRANTY.
Some provinces and some states do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion
may not apply to you.
TO OBTAIN WARRANT Y PARTS OR INFORMATION
Contact your Hansgrohe retailer, or contact Technical Service at:
Hansgrohe, Inc.
1492 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Toll-free 800-334-0455
In requesting warranty service, you will need to provide:
1.
The sales receipt or other evidence of the date and place of
purchase.
2.
A description of the problem.
3.
Delivery of the product or the defective part, postage prepaid and
carefully packed and insured, to:
Hansgrohe, Inc.
1492 Bluegrass Lakes Parkway
Alpharetta, GA 30004
Toll-free 800-334-0455
When warranty service is completed, any repaired or replacement product
or part will be returned to you postage prepaid. REVISED MAY 1, 2016.
P ROD U C T I NST RU C TI O N S AN D QU E ST I ON S
Upon purchase or prior to installation, please carefully inspect your
Hansgrohe product for any damage or visible defect. Prior to installing,
always carefully study the enclosed instructions on the proper installation
and the care and maintenance of this product. If you have questions at any
time about the use, installation or performance of your Hansgrohe product,
or this warranty, please write us or call us toll-free at 800-334-0455.
