Troubleshooting Tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Possible Cause
My new oven
Your new oven has a different cooking system
doesn't cook like
from your old oven and therefore may cook
my old one. Is
differently than your old oven.
something wrong
with the temperature
settings?
Food does not bake
Oven controls improperly set.
properly
Rack position is incorrect or rack is not level.
Incorrect cookware or cookware of improper
size being used.
Oven temperature needs adjustment.
Food does not broil
Oven controls improperly set.
properly
Improper rack position being used.
Cookware not suited for broiling.
Aluminum foil on the broil pan has not been
fitted properly or slit to drain grease.
Oven temperature
Oven temperature needs adjustment.
too hot or too cold
Oven and/or display
A fuse in your home may be blown or the circuit
appears not to work
breaker tripped.
Oven controls improperly set.
Oven is in Sabbath Mode.
The clock is turned off.
"Crackling" or
This is the sound of the metal heating and cooling
"popping" sound
during both the cooking and cleaning functions.
Why is my range
Your range has been designed to maintain a
making a "clicking"
tighter control over your oven's temperature.
noise when using
You may hear your oven's heating elements
my oven?
"click" on and off more frequently than in older
ovens to achieve better results during baking,
and broiling.
Clock and timer do
A fuse in your home may be blown or the circuit
not work
breaker tripped.
Sometimes the oven
takes longer to
oven.
preheat to the same
temperature
Oven light does not
Light bulb is loose or defective.
work
Excessive smoking
Excessive soil or grease.
during clean cycle
Strong "burning" or
This is normal in a new oven and will disappear
"oily" odor emitting
in time.
from the vent
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What To Do
For the first few uses, follow your recipe times and
temperatures carefully and use rack positions recommended
in the Cooking Guide. If you still think your new oven is too
hot or too cold, you can adjust the temperature yourself
to meet your specific cooking preference. See the Oven
Controls section.
See the Cooking Modes section.
See the Cooking Modes section and Cooking Guide.
See the Cookware section.
See the Oven Controls section.
Make sure you select the appropriate broil mode.
See Cooking Guide for rack location suggestions.
If using aluminum foil on broil pan, wrap tightly and add slits
conforming to those in the pan to allow grease to drain.
See the Oven Controls section.
Replace the fuse or reset the circuit breaker.
Special Features section.
See the Oven Controls or Special Features section.
This is normal.
This is normal.
Replace the fuse or reset the circuit breaker.
Cookware, food, and racks in the oven will cause
differences in preheat times. Remove excess items to
reduce preheat time.
Tighten or replace bulb. See the Maintenance section for
instructions on how to replace the bulb.
Turn the Oven Temperature Knob to OFF. Wait until the
Oven cools below the unlocking temperature. Open the
windows to rid the room of smoke. Wipe up the excess soil
and reset the clean cycle.
See the Care and Cleaning section. This is temporary.
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