Sunstech TAB105QCBTK Manual Del Usuario página 27

3. Conditions for the warranty to be exercised
To exercise the legal and commercial warranty, it is necessary to submit documentary evidence showing
the delivery and/or purchase date of the product, whether the invoice, receipt, delivery slip or sealed and
dated warranty card. Documents which have been tampered with or falsified will not be accepted.
The consumer shall contact SUNSTECH's Customer Service Team using the website (under the support
section) and will be informed about what action to take. At that time, the consumer shall have to provide
a clear description of the malfunction or the lack of conformity of the product with the contract.
In any case, repairs under the warranty shall be carried out by SUNSTECH's Official Technical Assistance
Services or its authorized distributors so that SUNSTECH can be held responsible under the legal and/or
commercial warranty.
4. Exceptions
The warranty does not foresee or include periodic maintenance or product installation revisions.
In addition, the product will not be considered as lacking conformity in relation to the contract and
therefore, it will not be covered by the legal or commercial warranty when:
The lack of conformity corresponds to a discrepancy with the safety standards or the local or national
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techniques of a different country to the one it was originally designed and produced in;
This product or any of its identification features (number of series, etc.) have been partially or
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completely opened, assembled, unassembled, handled and/or repaired by a person not part of
SUNSTECH's Official Technical Assistance Services team or its authorized distributors
The lack of conformity is a result of an incorrect installation (except if the installation has been
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carried out by one of SUNSTECH's authorized sellers or under its responsibility, or by the consumer
following SUNSTECH's installation instructions) or an abusive or inadequate use of the product,
including but not limited to, a usage that is not in accordance to the normal purpose of the product
or the directions for use and maintenance, as defined by SUNSTECH;
The lack of conformity has been caused by a computer virus, an action or a manipulation of
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passwords, software installation, manipulation or reinstallation, etc.;
The lack of conformity is due to the use of accessories, chargers or consumables that are not
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SUNSTECH originals and therefore are not designed for that product;
The lack of conformity is due to the use of any third party software or application that modifies,
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changes or adapts the software that was approved and/or included by SUNSTECH in the product;
The lack of conformity is a result of downloading or using third party multimedia services and/or
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contents available or accessible through the product;
Damages in or through the battery, which are due to it being overcharged, are produced;
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Any of the box seals or battery cells have been damaged, or there is clear evidence that shows these
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were handled; and/or
The product damages are caused by any unforeseeable or force majeur circumstances, especially,
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lightning, water, fire, applying incorrect voltage or any other cause that is not due to the product
manufacturing or design.
Under no circumstances will SUNSTECH be held responsible for the loss of any data stored in the product. The
consumer will be held responsible for any back-up copies and the protection of any data from loss, damage or
destruction.
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