Troubleshooting; Service Information - OHAUS Valor 1000 Serie Manual De Instrucciones

OHAUS Valor
5. MAINTENANCE
Caution: before cleaning, turn off the scale, remove the AC adapter.
5.1 Cleaning
The housing may be cleaned with a cloth dampened with a mild detergent if
necessary. Do not use solvents, chemicals, alcohol, ammonia or abrasives to clean
the housing or control panels.

5.2 Troubleshooting

The following table lists common problems and possible causes and remedies. If the
problem persists, contact Ohaus or your authorized dealer.
Symptom
Scale will not turn on No power to scale •
Poor accuracy
Unable to calibrate
Scale flashes Bat
Battery fails to charge
fully
ZEro-E
ZEro-E
-Over-
Err-01
Ad-Lo

5.3 Service Information

If the troubleshooting section does not resolve or describe your problem, contact
your authorized Ohaus service agent. For service assistance or technical support in
the United States call toll-free 1-800-526-0659 between 8.00 AM and 5:00 PM
EST. An Ohaus product service specialist will be available to provide assistance.
Outside the USA, please visit our web site,
office nearest you.
nd Quality Products Online at:
TM
1000 Series
TABLE 5-1. TROUBLESHOOTING.
Possible Cause(s)
Battery power used up
Improper calibration •
Unstable environment
Unstable environment •
Incorrect calibration mass
Battery discharged
Battery is defective
Pan has load during power on Remove weight from pan and re-zero
Pan was removed
Weight on pan exceeds
capacity
Invalid under and over limit
settings
Incorrect Calibration Setting or
incorrect Calibration weight
GlobalTestSupply
www.
Verify connections and voltage •
Connect power and charge the battery
Perform calibration •
Move scale to suitable location
Move the scale to suitable location •
Use correct calibration mass
Connect power and charge the battery
Have battery replaced by authorized
service dealer
Install pan and re-zero.
Remove weight from the pan
Re-enter under and over limits
Correct the Calibration setting or
Calibration weight
www.ohaus.com
to locate the Ohaus
.com
EN-9
Remedy
[email protected]