Complaints & Warranty; Warranty - Sportplus SP-HT-9600-iE Manual De Instrucciones

10. COMPLAINTS & WARRANTY
Please do not hesitate to contact our service team in one of the following ways if you have
technical questions, questions about our products or to order replacement parts:
Service time: Monday to Friday from 9:00 am to 6:00 pm
Service hotline: +44 2033184415*
Email: [email protected]
URL: http://www.SportPlus.org
* National fixed-line network, call charges depend on your phone company/your phone contract.
Please have the following information at hand when you call.
• Operating instructions
• Model number (located on the title page of this manual)
• Description of accessory parts • Accessory number
• Proof of purchase with purchase date
Please note:
Please do not send your product to our service team without being requested to do so. The
costs and risk of loss for unsolicited shipments will be borne by the sender. We reserve the right
to refuse to accept unsolicited shipments or to return the corresponding merchandise to the
sender carriage forward, that is, at the sender's expense.
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11. WARRANTY

SportPlus guarantees that the product under warranty has been manufactured from the highest
quality materials and has been checked with the utmost care.
The operation and assembly of the product according to the operating instructions is a precondition
of this warranty. The warranty can be voided due to improper use and/or improper transport
of the product.
The term of warranty lasts 2 years, beginning from the date of purchase. If the product you
have purchased is defective, please contact our service team within 24 months from the date of
purchase. Excluded from the warranty are:
• Damage due to external force.
• Interference, repairs or alterations by amateurs and by persons who have not been authorized
by us.
• Failure to observe the operating instructions.
• If the afore-mentioned warranty terms are not met.
• If the defect was caused by improper use or maintenance, neglect or accidents.
• Wear and consumables – such as bearings and pads – are also excluded from the warranty.
This product is intended for private use only. There is no warranty for commercial use.
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