the metal plates on the probe
and your skin.
No sensation
Intensity level is not high
and no LEADS
enough
alarm showing
sensitivity in the area being
treated.
Position is not optimal –
No sensation
on one side of
needs adjusting.
the probe (or
electrode)
Sudden
If you disconnect and re-
change in
connect a few minutes later,
sensation
the signal will feel quite a lot
stronger.
The patient is an intended operator. There are no user-serviceable parts inside the
unit, and no calibration is required.
If the above review has failed to resolve your problem, or to report unexpected
operation or events, call TensCare or your local dealer (address on back cover) for
advice.
Contact TensCare customer service on +44 (0) 1372 723 434. Our staff are trained to
assist you with most issues you may have experienced, without the need to send your
product in for service.
enables you to use the unit, you should find
that in a few weeks of stimulation the contact
improves. If it does not, this unit may not be
suitable for you. You may need to contact
your healthcare professional to discuss
other suitable options.
iii) The probe supplied with the unit has a 28
mm diameter. An optional 32 mm probe, part
no. X-VPM, is available.
i) Please make sure you are increasing the
and/or
reduced
intensity high enough. Most people will start
to feel the stimulation in their hand at around
25 mA and with the probe inserted you will
need to increase the intensity higher to
around 40 mA – 60 mA. Max power is 99 mA.
Everyone is different so just keep increasing
the intensity until you can feel it. The intensity
increases in very small steps of 1 mA.
ii) You may have reduced sensitivity due to
previously
pudendal nerves (this can happen in
childbirth or some surgical procedures).
Please consult your healthcare professional.
The current flows from one side of the probe to
the other, so it is not possible to have one side
"not working". However, the strength of the
sensation depends on how close to the nerve
the current flows, and also in which direction it
flows relative to the nerve. You can try slightly
adjusting the position on the probe, or
exchanging the connection of the wires in the
probe.
Always
disconnecting the lead or the probe.
31
damaged
or
return
strength
to
desensitised
zero
after