Problem
I feel apparent
inconsistency and
ruggedness when writing
strokes.
After installing an SD
card, the LCD screen
displays "M" instead of
"SD".
Memory is full before all
26 folders are completely
taken up.
Failed to create a new
folder.
After connecting the
digital ink pad to a
computer, the LCD
display does not change,
and the removable disk
icon does not show up on
the computer desktop.
After connecting the
digital ink pad to a
computer, the tablet icon
does not display on the
computer desktop.
After connecting the
digital ink pad to a
computer, the effective
working area is limited
to only a portion of the
computer screen.
Solution
The pen cartridge may be incorrectly
installed. Try removing the pen cartridge
and then re-installing it into the pen barrel
as instructed in the manual.
Make sure the SD card is correctly
installed into the digital ink pad and that the
protection switch is set to "unlock".
You can save up to 2574 (26x99) pages
in the digital ink pad. However, the
actual number of pages can be saved is
dependent on the capacity of the memory
card.
All 26 (A~Z) folders may have been
created. Note: You cannot erase folders in
the digital ink pad. Erase some pages and
write on these pages, or use a computer to
erase unwanted folders.
a. Make sure the digital ink pad is correctly
connected to your computer and that the
USB cable should be tight to the digital ink
pad end. Try reconnecting the digital ink
pad again.
b. If you are using a USB hub, make sure
the hub supplies enough power to the
digital ink pad. You are recommended to
connect the digital ink pad directly to the
USB port of your computer.
a. Make sure the tablet driver has been
installed.
b. The digital ink pad is not correctly
detected by the computer. Try reconnecting
the USB cable.
It may be caused by the false detection
of the tablet driver. Try reconnecting the
USB cable. The working area should
automatically switch to "full screen" mode
every time you connect the digital ink pad
to a computer.
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