Quality agreement
WARRANTY CLAIM — YES OR NO?
Rust: To provide a proper basic protection of the chassis, it has undergone a rust-
proofing treatment. However, rust-stains may be found when lacking maintenance. This
case will not be covered by the warranty.
Scratches: Scratches caused by wear and tear will not be covered by the warranty.
Mould formation: Fabric parts, having become wet, should be dried properly to
prevent mould formation (see Instructions). Mould formation will not be covered by
the warranty.
Bleaching of the fabrics: We confirm that the fabrics comply with the established
standards. It cannot be ruled out that colours of the fabrics may fade while the parts
are exposed to direct sunlight, washed too frequently, come into contact with sweat
and detergents, or suffer abrasive wear (especially on those parts where the pram is
handled). Consequently, colour fading is excluded from the warranty. It is unavoidable
that colours sometimes differ slightly from one individual batch to the next, which is
why this case will not be covered under the warranty.
Knob formation on fabrics: We recommend that you apply general clothes care. As
with woollen sweaters, the knobs can easily be removed by using a clothes-brush or
burling machine.
Tearing of seams, fabrics, press studs : At the time of purchase, please check care-
fully that all the fabric parts, seams and snap fasteners have properly been sewn and
fastened. In case of a possible complaint concerning seams/defective snap fasteners, a
claim must immediately be reported to your dealer after the defect has been discovered.
Wheels: As wheels used on prams will not be balanced, they may show slight run-outs
(„wobbles"). Worn tires will be regarded as natural wear and tear. No claim can be
raised if your pram, using pneumatic tired wheels, has a „flat". This will be attributed
to extraneous causes — a small hole caused by a pointed object, or pushing the pram
about when it has not got enough air in the tire. This case will not be covered by the
warranty.
WHAT TO REMEMBER WHEN BUYING YOUR PRAM
Check that your pram is complete when it is handed over and no parts are missing.
Check the function of all parts and confirm this by signing the hand-over check.
WHAT TO DO IN CASE OF A COMPLAINT
Call your dealer, from whom you bought the pram, to file the complaint and to discuss
how to handle the matter. In case of defects concerning safety regulations, your com-
plaint must be filed at your dealer within a 30 days period from the date the defects
have occurred, otherwise these defects will not be warranted for. When handling your
warranty claims, we will apply product-specific depreciation rates. We refer you to our
general terms and conditions displayed at our premises.
Make sure that the pram is in a clean condition before being sent in for repair. Repairs
will not be carried out on prams which are in a dirty condition.
USE, CARE AND MAINTENANCE
To maintain the original quality of your pram as a means of transportation for your
child, it requires care and maintenance according to the instructions.
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