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4. CLEAN THE VACUUM CLEANER
• Clean the housing of the vacuum cleaner with a soft and humid rag and let dry with a dry rag - fig. 25.
• Do not use detergents or any corrosive or abrasive products.
TROUBLESHOOTING
Important! As soon as your vacuum cleaner stops performing efficiently, and before making any
checks, stop it by pressing on the On/Off pedal (2).
1. IF YOUR VACUUM CLEANER DOES NOT START
• The appliance is not plugged-in, check that the appliance is correctly plugged in.
2. IF THERE IS NO SUCTION
• An accessory or the tube is clogged. Unclog the accessory tube or flexible hose.
• The dust box has not clicked into place: check that it is properly positioned.
• The lid (7) of your vacuum cleaner is not closed properly.
3. IF THE SUCTION OF YOUR VACUUM CLEANER HAS DROPPED, IT MAKES A NOISE AND WHISTLES
• An accessory or the flexible hose is partially clogged. Unclog the accessory tube or flexible hose.
• The dust box is full: empty it (see 1. of the CLEANING AND MAINTENANCE chapter).
• The filtration system is saturated: clean it (see 2. of the CLEANING AND MAINTENANCE chapter). If
the problem persists, change the filtration system (see 3. of the CLEANING AND MAINTENANCE
chapter).
• The electronic power regulator (3) is set at minimum: increase the power using the electronic power
regulator (unless you are cleaning fragile fabrics).
• If the mechanical power control of the power nozzle is open, close it.
• The lid (7) of your vacuum cleaner is not closed properly.
4. IF THE LID DOES NOT CLOSE
• Ensure that the dust box (11) is properly mounted and present.
• Ensure that the dust box (11) is well properly positioned in the dust tray housing (9).
5. IF THE FLOOR HEAD IS HARD TO MOVE AROUND
• Open the mechanical power regulator on the grip or decrease power.
• Ensure that the position (brush retracted / brush out) of the attachment (22) corresponds to the
surface being cleaned.
6. IF THE POWER CABLE DOES NOT REWIND COMPLETELY
• The power cable is slow in re-entering its housing. Pull the cable back out and press on the automatic
cable rewind pedal.
7. IF YOUR VACUUM CLEANER STOPS WHILE IN OPERATION
• The overheating protective device has been triggered. Check that the tube and the pipe are not
blocked or that the bag or filter are not full. Leave to cool down for 30 minutes before using the
vacuum cleaner again.
If you have any product problems or queries, please contact our customer Relations Team first for
expert help and advice (see the contact details on the last page).
WARRANTY
• This product has been designed for domestic use only. Any professional use, innapropriate use or
failure to comply with the instructions, the manufacturer accepts no responsibility and the guarantee
will not apply.
• Read the instructions for use carefully before using your appliance for the first time: any use which
does not conform to these instructions will absolve Moulinex from any liability.
*Depending on model: it means special equipment for some models or optional accessories.
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