∙ So that as few problems as possible arise, it is important to empty the dust container regularly and6 take this opportunity
to check the filters and clean them if they are dirty.
∙ Before contacting our customer service, check with the help of below table whether you can correct the problem yourself.
Problem
The appliance stops
suddenly
The appliance hardly
picks up any dust and/or
the suction power drops
Odours spread or even
dust escapes from the
appliance
∙ If this does not help, please contact our customer service.
∙ The contact data is in the appendix to this instruction manual or on our home page.
Spare parts, warranty and disposal
5103-048:
1 Dust container filter +
1 HEPA filter
TB7216:
1 turbo brush
16
Troubleshooting by yourself
The integrated overheating protection has tripped (possibly due to a full dust bag or the like)
In this case, clear the problem as follows:
1.
Switch off the appliance.
2.
Pull plug from main socket.
3.
Eliminate the cause of overheating (either the dust container needs emptying - see the
section on "Emptying the dust container", or the filters need cleaning - see the section
on "Cleaning or replacing the filters" or there is a blockage somewhere, which needs to
be removed).
4.
Be sure to also check hose, nozzles and telescopic tube when searching for the cause
of overheating.
5.
Close the cover and re-fit all accessory.
6.
Wait another 45 minutes.
After the appliance has cooled off, you may switch it on again.
The dust container needs to be emptied (see the section on "Emptying/cleaning the dust
container").
It is best to clean the filters at the same time (see the section on "Cleaning or replacing the
filters").
With the switchable floor nozzle attached, the switch is not in a position appropriate to the
type of floor.
Select the correct position for the switch.
It is probable that dust container parts or vacuum cleaner accessories have not been put
back in or closed correctly after being dismantled in order to clean the filter or replace
accessories.
Check that all parts are correctly and firmly in place.
Solution
PB7217:
1 parquet brush
ZB7214:
1 long, flexible crevice nozzle