Troubleshooting Guide - Black and Decker SNC100 Manual De Instrucciones

Installing The Wall Hook
Note: It is highly recommend to hang the Sweep and Collect on the provided hook or
similar device to prevent damage to the broom head.
Firmly attach the provided wall hook to the wall so it will not pull out. It should be mounted at
a minimum height of 54"(137 cm) to its' bottom to ensure the broom head does not touch
the floor. (Fig. 8a) Use the hardware provided only if hanging on conventional hollow wall
construction such as sheetrock over studs. If not, use the appropriate fasteners for the
particular wall material.
Operation
WARNING: Do not use the Sweep and Collect without the dirt cup in place.
Note: The Sweep and Collect is to be used for pick up of dry debris on hard floors only.
Avoid picking up pieces of string and similar material to prevent binding of the beater bar.
How to Operate
Fig. 2
Sweep
Mode
• To change from sweep (Fig. 2) to collect mode (Fig. 3), push the button in the end of the
handle (Fig. 4a) and rotate the handle towards the broom bristles as shown in Fig. 4b.
At this point, the beater bar should start turning.
Fig. 4a
Fig. 4b
Note: During collection mode, the beater bar can be momentarily stopped by pushing the
button in the end of the handle.
• Roll the unit back and forth over the pile of debris to collect it into the dirt cup. For best pick
up performance, the broom head bristles should be facing away from the dirt pile as shown
above (Fig. 4c).
• To change back to sweep mode, rotate handle back into slot in housing (Fig. 5a) until it latches
(Fig. 5b) and you hear a "click" sound (Fig. 5c). To make it easier to return the handle to the sweep
position, the button in the end of the handle can be pressed. At this point, the beater bar should stop
t u r n i n g .
Fig. 5a
Fig. 5b
Emptying The Dirt Cup
Note: The unit needs to be in sweep mode (Fig. 2) before the dirt cup can be removed. It is
important not to use excessive force to remove the dirt cup. If the dirt cup seems stuck in
the housing, follow the "Unclogging the Unit" procedure.
1. Remove the dirt cup from unit by pulling straight up as shown. Do not push on
emptying button when pulling out. (Fig. 6a)
2. Hold the dirt cup over a garbage container and empty by completely depressing
emptying button and shaking moderately. (Fig. 6b)
3. Release the button and push the dirt cup back into the motorized dust pan until flush
with top surface.
Fig. 6a
Unclogging the Unit
Note: Dirt cup door mechanism must be free of debris to fully close and allow removal of the
dirt cup.
1. Remove batteries from the unit.
2. Rotate handle to change to collect mode. (Fig. 3)
3. Flip over to access the opening (Fig. 7) extending from the beater bar to the dirt cup.
4. Clean out any debris in this opening and at the entrance to the dirt cup that may impede
the operation of the beater bar or the dirt cup door mechanism.
5. Return to sweep mode.
6. Replace the batteries.
Fig. 3
Collect
Mode
Fig. 4c
Fig. 5c
"CLICK"
Fig. 6b
Fig. 7
Maintaining the Beater Bar
Note: Periodic maintenance to the beater bar is required to ensure optimum pick up
p e r f o r m a n c e .
1. Remove the batteries from the unit.
2. Flip over to access the beater bar.
3. Remove any hair or other debris that is wrapped around or is trapped near the beater bar
to ensure it can rotate freely.
4. Replace the batteries.
Cleaning and Storage
• It is suggested that the dirt cup is emptied before storage.
• Hang unit on hook or other device when not in use to keep broom head in best condition
(Fig. 8a).
• Do not store the Sweep and Collect resting on the broom head (Fig. 8b) as this will result
in permanent damage to the bristles.
• Periodically clean the unit with a damp cloth, including the chamber which the dirt cup fits
into. Remove any hair, fiber or other materials that may have built up in the unit or on
the rotating brush.
• Don't use abrasive materials to clean the sweeper. Do not immerse the unit in water.
Fig. 8a
54" min
137 cm

TROUBLESHOOTING GUIDE

PROBLEM POSSIBLE REASON
1. Batteries depleted.
Motorized dust pan will not
2. Button is depressed.
operate
3. Handle is in sweep
position.
4. Unit needs servicing.
5. Beater bar jammed.
1. Dirt cup is full.
Motorized dust pan will not
2. Batteries depleted.
pick-up
3. Beater bar jammed or
clogged.
4. Unit clogged
1. Rollers are clogged with
Motorized dust pan does not
debris.
roll smoothly on floor.
1. Dirt build up in unit.
Dirt cup is difficult to remove /
replace
2. Obstruction in dirt path
has jammed dirt cup
door open.
3. Handle is in incorrect
position
1. Handle is not locked in Brush roll will not turn off
sweep position.
Service Information
Black & Decker offers a full network of company-owned and authorized service locations
throughout North America. All Black & Decker Service Centers are staffed with trained
personnel to provide customers with efficient and reliable service.
Whether you need technical advice, repair, or genuine factory replacement parts, contact
the Black & Decker location nearest you.
To find your local service location, refer to the yellow page directory under "Tools—Electric"
or call: 1-800-54-HOW-TO.
Full Two-Year Home Use Warranty
Black & Decker (U.S.) Inc. warrants this product for two years against any defects in
material or workmanship. The defective product will be replaced or repaired at no charge
in either of two ways:
The first, which will result in exchanges only, is to return the product to the retailer from
whom it was purchased (provided that the store is a participating retailer). Returns should
be made within the time period of the retailer's policy for exchanges (usually 30 to 90 days
after the sale). Proof of purchase may be required. Please check with the retailer for their
specific return policy regarding returns that are beyond the time set for exchanges. The
Opening
Fig. 8b
POSSIBLE SOLUTION
1. Install new alkaline batteries.
2. Release button.
3. Change to collect mode.
4. Call Customer Service.
5. Clean hair or debris from
beater bar.
1. Empty dirt cup.
2. Install new alkaline batteries.
3. Clean hair or debris from
beater bar.
4. Check for excessive material
on beater bar or in bottom of
sweeper. Follow "Unclogging
the Unit" and "Maintaining the
Beater Bar" instructions.
1. Position handle in sweep
mode to turn brush roll off.
Clean any hair/debris from
rollers (4), shafts and wheel
wells.
1. Remove dirt cup and
clean it and inside of unit with
damp cloth.
2. Check for excessive material
in bottom of sweeper. Follow
"Unclogging the Unit"
instructions.
3. Change to sweep mode.
1. Press handle into unit until
securely fitted.