Warranty Statement - PROZIS VELVETY Manual Del Usuario Y Garantía

en
TECHNICAL
CAUSE
PROBLEM
The hair The power cord
straightener is not plugged
does not work. into the power
outlet.
Power source is
not supplying
consistent
voltage.
The device is
not switched on.
The device The temperature
is not level is set too
straightening low for your hair.
the hair
properly.
The device has
not yet reached
the selected
temperature.
The device has The temperature
caused heat was too high.
damage to the
hair.
The hair has
been held
between the
hair straightener
plates for too
long.
12
SOLUTION
Carefully
connect it to the
power outlet.
Connect the
device to a
different power
source and
check if it is
receiving power.
Check the
electrical panel
fuses.
Press and hold
the switch on
button for about
2 seconds.
Select a higher
temperature
level.
Wait until the
device has
warmed up.
Select a lower
temperature
level.
Always glide the
device through
the hair. Never
linger on a
specific point.

Warranty statement

All electrical and electronic items
commercialized by Prozis, via www.prozis.com,
are covered by the warranty applicable to the
purchase and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and condi-
tions of Prozis' warranty for final consumers.
The warranty is valid exclusively for the
consumer who purchase the product for non-
professional purposes.
WARRANTY PERIOD
Prozis guarantees that the product is to remain
free from material and production defects for a
2-year period, counting from the date of initial
purchase by a consumer and the respective
delivery, or for longer if legally established by
the applicable national law.
In the event that repair is required, this 2-year
period is suspended during repair time.
CONSUMABLES
The gradual performance decrease caused by
prolonged use of the product's consumable
components, such as batteries, is not covered
by this warranty unless the malfunction
is caused by faulty design, materials or
production.
HOW TO MAKE A CLAIM
If the need rises to exercise the rights conceded
to you through this warranty, contact the
Prozis customer service via the communication
en
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