10. Troubleshooting
Should your product stop working or develop a fault, first read this guide over, and then
check the batteries and replace/recharge them if necessary. Also check that you are using
the product correctly.
If the problem persists, contact your distributor or check out on www.numaxes.com.
Depending on the extent of the malfunction, you may have to return the product for service
and repair.
For all repairs, please supply the following:
- the complete product
- the proof of purchase (invoice or sales receipt)
If you omit one of these items, the after-sales service will have to invoice you for any repair
costs incurred.
11. Guarantee
NUM AXES guarantees the product against production defects for two years after purchase.
All postage and packing charges will be the purchaser s sole responsibility.
12. Guarantee conditions
1. The guarantee will be valid only if the proof of purchase (invoice or sales receipt),
without cancellation, is submitted to the distributor or to NUM AXES. The guarantee
is limited to the original purchaser.
2. This guarantee does not cover the following:
- changing the mounting strap, wall mount system or USB cable.
- direct or indirect risks incurred when sending the article back to the distributor or to
NUM AXES
- damage to the product caused by:
- negligence or incorrect use
- use contrary to the instructions or not envisioned therein
- repairs performed by unauthorized persons
- loss or theft
3. If the product is found to be defective, NUM AXES will either decide to repair or to
replace it.
4. No claim may be advanced against NUM AXES, particularly in relation to incorrect use
or breakdown.
5. NUM AXES reserves the right to modify the characteristics of its products with a view
to making technical improvements or to comply with new regulations.
6. The information contained in this guide may be subject to amendment without prior
notice.
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