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Problem
Situation
The product does not
The display is dimmed
work
or not lit.
The batteries are exhau-
The symbol
sted
appears on the display
The display shows E1
The display shows E2
The display shows E3
Error Message
The display shows E10
or E11
The display shows Eexx
Should the problems persist, please contact an authorized service centre.
Should the readings be excessively high or low, please seek your doctor's advice.
Verify
Intervention
The batteries are
Install new batteries
exhausted
The batteries were not
Insert the batteries as
installed correctly
required
The batteries are exhau-
Install new batteries
sted
Fasten the cuff correctly
The cuff was not pro-
and repeat the measu-
perly connected
rement
Fasten the cuff correctly
The cuff is too tight
and repeat the measu-
rement
Relax for a few minutes
The cuff pressure is too
and repeat the measu-
high
rement
Shifting your position
during the measure-
The monitor has detec-
ment may adversely af-
ted a movement during
fect the measurement.
the measurement
Relax for a few minutes
and repeat the measu-
rement
relax for a few minutes
Incorrect measurement
and repeat the measu-
rement
Repeat the measure-
ment and contact an
Calibration error
authorized service cen-
tre should the problem
persist.
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