Troubleshooting
1. Using a splitter, if one display's color is abnormal, set the player's
deep color setting to "turn off."
2. When source is 4K/60 4:2:2 HDR, the output can't display
1080p/60Hz quality.
If unable to receive an acceptable image after following the installation
instructions, try the following troubleshooting tips:
Resolution Comparison Tables
Situation 1
Situation 2
Situation 3
SOURCE
4K/60Hz
Situation 4
Situation 5
Situation 6
Port
Connect TV
1
4K/60Hz
2-4
4K/60Hz
1
4K/60Hz
2-4
4K/30Hz
1
4K/60Hz
2-4
1080p/60Hz
1
4K/30Hz
2-4
4K/30Hz
1
4K/30Hz
2-4
1080p/60Hz
1
1080p/60Hz
2-4
1080p/60Hz
13
Real Resolution
4K/60Hz
4K/60Hz
4K/60Hz
1080p/60Hz
4K/60Hz
1080p/60Hz
4K/30Hz
4K/30Hz
4K/30Hz
1080p/60Hz
1080p/60Hz
1080p/60Hz