Tripp-Lite B119-002-UHD Manual Del Propietário página 6

Troubleshooting
If you are unable to get an acceptable image
after following the installation instructions, try
the troubleshooting tips below.
1. Is the external power supply that came
with the product connected and plugged
into a working power source? For the
product to function properly, the switch must
be connected to and receiving power from
an external power supply.
2. Was the power to the connected devices
turned off prior to installation? If not,
restart them.
3. What resolution are you trying to reach?
Tripp Lite's B119-002-UHD, B119-004-UHD
and B119-005-UHD are tested to support
4K x 2K Ultra High Definition (UHD) video
resolutions up to 3840 x 2160 @ 60 Hz,
and 48-bit Deep Color (16 bits per channel).
4. What length HDMI cable are you using?
(See the Installation section in this manual
for details on the maximum cable distance).
The shorter the cable being used, the higher
the resolution you will be able to obtain.
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