limited warranty
Please read the following warranty information for important disclosures before using your new human touch
It is the Human Touch
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mission to design, develop, manufacture and sell innovative, high quality massage products that create a better and healthier way of life. We appreciate your
commitment to our mission and our products and are pleased to let you know that the human touch
of mind that you are covered for mechanical or structural defects in workmanship within the coverage guidelines and limitations outlined below.
Coverage Guidelines:
The warranty begins on the original purchase date and consists of:
• Factory Service (Labor): Human Touch
shipping to purchaser when repairs are completed.
• Parts Only (Parts): Human Touch
will supply repair parts that are covered by this warranty and return shipping to purchaser for repairs performed at the factory.
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• Structural (Metal Frame): Human Touch
human touch
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Ottoman
New Products (Original Packaging Only)
Refurbished Products
Floor Demos (including "out of box")
In the unlikely event that your human touch
(800) 355-2762 between the hours of 8:30AM and 5:00PM PST or
[email protected] for assistance. You can also send a fax to customer service at (800) 840-2940.
All warranty service requires approval and authorization by Human Touch
consumer is responsible for packing the product in the original box or in approved packaging that is available for sale from Human Touch
requires scheduling by Human Touch
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and only includes "curb-side" pickup/delivery. Products received without a valid RMA number or one clearly marked on the box will be refused.
www.humantouch.com
will supply packing materials, cover return shipping to Human Touch
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will supply packing materials and repair parts covered by this warranty and return shipping to purchaser for repairs performed at the factory.
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product malfunctions or requires repair, please contact your retailer. For USA customers only, please contact Human Touch
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. Products require a Return Merchandise Authorization Number (RMA) for any returns to the factory. For returns, the
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massage chair.
product that you purchased comes with a limited warranty. The warranty provides peace
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, repair parts covered by this warranty and labor for repair work and return
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Factory Service
Parts
90 days
1 year
30 days
6 months
NONE
6 months
14
Structural
1 year
6 months
6 months
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Customer Service at
. Shipping and freight coverage under this warranty
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