Storage and Service
Storage
To avoid battery drain, all connected equipment should be turned off and disconnected from the UPS. Press the ON/OFF switch. Your
UPS will be completely turned off (deactivated), and will be ready for storage. If you plan on storing your UPS for an extended period, fully
recharge the UPS batteries every three months. Plug the UPS into a live AC outlet, turn it on by pressing the ON/OFF switch and allow the
batteries to recharge for at least 12 hours. If you leave your UPS batteries discharged for a long period of time, they will suffer a permanent
loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit
www.tripplite.com/support. Before returning your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading
of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the "Request Return (RMA)" link located of the left-hand sidebar
under "Product Returns". From here you can request a Returned Material Authorization (RMA) number, which is required for service. This
simple on-line form will ask for your unit's model and serial numbers, along with other general purchaser information. The RMA number,
along with shipping instructions will be emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred
during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an
authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the
product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the
address given to you when you request the RMA.
Note on Labeling
Two symbols are used on the label.
V~ : AC Voltage
V
: DC Voltage
Tripp Lite follows a policy of continuous improvement. Product specifications are subject to change without notice.
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1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
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