TROUBLESHOOTING GUIDE
NOTE: Always check for
Faults and Error Codes
See
figures.
7
&
8
for
Component Locations.
Problem
Incorrect Water
Temperature
Won't Agitate
Won't Spin
Won't Drain`
Cycle Time Longer Than
Expected
22
FOR SERVICE TECHNICIAN'S USE ONLY
first. Some tests will require accessing components.
For detailed troubleshooting procedures, refer to
Possible Cause
Water hose installation.
Temperature thermistor.
Valve problem.
Main Control problem.
Water covering the impeller?
Is lid lock showing open during the cycle?
Harness connections.
Shifter problem.
Motor problem.
Main Control problem.
Is lid lock showing open during the cycle?
Harness connections.
Shifter problem.
Motor problem.
Main Control problem.
Drain hose installation.
Standpipe position.
Plugged drain hose.
Obstructions to drain pump.
Harness connections.
Drain pump.
Main Control problem.
Oversuds.
Off balance.
Drain hose installation.
Standpipe position.
Draining slowly.
Water pressure drop.
Friction or drag on drive.
Weak suspension.
"Troubleshooting
Checks & Tests
Make sure inlet hoses are connected properly.
See
TEST #5: Temperature
Thermistor.
See
TEST #2:
Valves.
See
TEST #1: Main Control
(ACU).
See
TEST #6: Water
Level.
See
TEST #8: Lid
Lock.
Check harness connections between main control and drive system.
See
TEST #3a: Drive System –
See
TEST #3b: Drive System –
See
TEST #1: Main Control
(ACU).
See
TEST #8: Lid
Lock.
Check harness connections between main control and drive system.
See
TEST #3a: Drive System –
See
TEST #3b: Drive System –
See
TEST #1: Main Control
(ACU).
Check for proper drain hose installation. Make sure it is not inserted
more than 4.5" (114 mm). Make sure drain hose is not sealed into
drain pipe, and that there is an air gap for ventilation.
Ensure drain height is between 39" (991 mm) and 8" (2.4 m) above
the floor.
Check drain hose for obstructions.
Check tub sump under impeller plate & basket for obstructions.
Check harness connections between main control and drain pump.
See
TEST #7: Drain
Pump.
See
TEST #1: Main Control
(ACU).
1. Verify use of HE detergent.
2. Excessive detergent usage.
1. Load is off balance.
2. Balance ring water leak.
Check for proper drain hose installation. Make sure it is not inserted
more than 4.5" (114 mm). Make sure drain hose is not sealed into
drain pipe, and that there is an air gap for ventilation.
Ensure drain height is between 39" (991 mm) and 8' (2.4 m) above
the floor.
Check for pump or drain hose obstructions.
Results in longer fill time.
Check motor and bearings; check for items between tub and basket.
Basket should not bounce up and down more than once when
pushed.
Tests."
Shifter.
Motor.
Shifter.
Motor.
DO NOT REMOVE OR DESTROY