Troubleshooting; Before Calling For Service - LG LCG3691ST Guía Para El Uso

TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

Before calling for service, review this list. It may save you time and expense. This list includes common
occurrences that are not the result of a defect in workmanship or materials.
Problem
Burners have yellow or
yellow-tipped flames
Burner flames are very
large or have yellow
Control knobs will not
turn
Top burners do not
light or do not burn
evenly.
14
Possible Cause s
•The combustion quality of burner
flames needs to be determined
visually.
• Improper air to gas ratio.
.
• Knob is not pushed down
• Plug on cooktop is not completely
inserted in the electrical outlet.
• Burner slots on the side of the
burner may be clogged.
• Improper burner assembly.
Solutions
• Use the illustrations below to determine if
your burner flames are normal. If burner
flames look like A, call for service.
Normal burner flames should look like B or
C, depending on the type of gas you use.
With LP gas, some yellow tipping on outer
cones is normal.
A–Yellow flames
B-Yellow tips
Call for service
on outer cones
Normal for LP gas
• If cooktop is connected to LP gas, contact
the person who installed your range or
made the conversion.
• To turn from OFF position, push the knob
down and then turn.
• Make sure electrical plug is plugged into a
live, properly grounded outlet.
• Remove the burners and clean them.
Check the electrode area for burned-on
food or grease.
See the Care and Cleaning of the Cooktop
section.
• Make sure the burner parts are installed
correctly.
See the Care and Cleaning of the Cooktop
section.
C-Soft blue flames
Normal for natural
gas