Warranty; Help And Advice; Product Returns/After-Sales Service; Declaration Of Conformity - THOMSON 512323 Manual De Instrucciones

Plug and Play 16 channel colour
network Video recorder

2 - WARRANTY

• This product is guaranteed for parts and
labour for 2 years from the date of purchase.
Proof of purchase must be retained for the
duration of the warranty period.
• The warranty does not cover damage caused
by negligence, knocks, or accidents.
• This product must not be opened or
repaired by any persons not employed by
aVidSen.
• The warranty will be void if the device is
tampered with.
• Consumables such as batteries are not
covered by the warranty.

3 - HELP AND ADVICE

• If, in spite of the care we have taken in
designing our products and drafting these
instructions, you do encounter difficulties
when installing your product or you have any
questions, we urge you to contact one of our
specialists who will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards,
it is essential that you are in front of your
installation when contacting us, so that one
of our technicians can diagnose the source of
the problem, as it will probably be the result
of a setting that is incorrect or an installation
that is not to specification. If the problem is
caused by the product itself, the technician
will give you an RMA number so that you can
return the unit to the shop. Without this RMA
number, the shop may refuse to exchange
your product.
Visit our website to find out more about our Thomson range at
i - TECHNiCAL ANd LEgAL iNFOrMATiON
Contact our after-sales team on:
Tel: + 33 (0)892 701 369
(Audiotel: €0.337/min incl. VAT)
Monday to Friday, 9 AM to 12 PM and 2 PM to 6
PM.
4 - PRODUCT RETURNS / AFTER SALES
SERVICE
If, despite the care we have taken in designing
and manufacturing your product, it needs to be
returned to our customer service centre, you can
check the progress of the work on our website at
the following address: http://sav.avidsen.com

5 - DECLARATION OF CONFORMITY

With the LVD and EMC directives
Avidsen declares that the following equipment:
Network video recorder 512323
Complies with the LVD 2006/95/EC and EMC
2004/108/EC directives and that its conformity
has been assessed pursuant to the applicable
standards in force:
• EN60950-1 :2006+A11 :2009+A1 :2010+A12
:2011+A2 :2013
• EN55022 :2010
• EN55130-4 :2011
Date: 26/05/2015
Alexandre Chaverot, President
EN
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