Troubleshooting Network Problems
1 Press the
(Home) button on the remote to
access the Home menu. Point the
icon and select by pressing the
button on the remote.
2 Point the
(All Settings) icon and select
by pressing the
Wheel (OK) button on the
remote.
3 Select the Network → Wired Connection
(Ethernet) or Wi-Fi Connection → Advanced
Wi-Fi settings.
NETWORK
Picture
Sound
TV Name
[LG] WebOS TV WEBOS3
Wired Connection (Ethernet)
Programmes
Programmes
Not Connected
Wi-Fi Connection
Not Connected
Network
Wi-Fi Direct
LG Connect Apps
General
Safety
Accessibility
Accessibility
Follow the instructions below that correlate to your
network status.
Check the TV or the AP (Router).
When X appears next to TV:
Check the connection status of the TV, AP
1
(Router).
Power off and power on the TV, AP (Router).
2
If you are using a static IP, enter the IP directly.
3
Contact internet service provider or AP (Router)
4
company.
(Settings)
Wheel (OK)
All Settings
WI-FI NETWORK
Picture
Network /
ON
Sound
ꔐ WI-FI : AAA
WI-FI : BBB
WI-FI : CCC
WI-FI : DDD
Network
WI-FI : EEE
General
Add a hidden wireless network
Connect via WPS PBC.
Safety
Connect via WPS PIN.
Advanced Wi-Fi Settings
Check the AP (Router) or consult your Internet
service provider.
When X appears next to Gateway:
Unplug the power cord of the AP (Router) and
1
try to connect after 5 seconds.
Initialize (Reset) the AP (Router).
2
Contact internet service provider or AP (Router)
3
company.
When X appears next to DNS:
Unplug the power cord of the AP (Router) and
1
try to connect after 5 seconds.
Initialize (Reset) the AP (Router).
2
Check that the MAC address of the TV/AP (Router)
3
is registered with your Internet service provider.
(The MAC address displayed on the right
pane of the network status window should be
registered with your Internet service provider.)
Check the AP (Router) manufacturer's website
4
to make sure your router has the latest firmware
version installed.