Customer Support; Factory Reset - Blaupunkt VIO-HP20 Guia De Inicio Rapido

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6. Help

6.1 FAQ

If you experience any issue or have questions go to the FAQ in the app at:

"Me" menu -> Settings --> FAQ

6.2 Cam4Home Plus Manual

If you want to learn more details of the Cam4Home Plus APP, download the Main APP

manual, with the following steps:

Visit: https://www.blaupunkt.com/service

1. On the 1st dropdown menu select your language

2. On the 2nd dropdown menu select "VIO-Series"

3. On the 3rd dropdown menu select "Manual"

4. Click "Submit"

5. Locate and click on "VIO-- Cam4Home Plus - Manual"

6.3 How to Videos

For "How-to-Videos" on the installation and registration

please visit our youtube channel by scanning the QR

code. And then select your language from the playlist.

6.4 Customer Support

For additional help, contact our technical support. To find

your country customer support service, visit:

http://security.blaupunkt-service.com

Returns: If you wish to return your camera, we strongly advise that you first delete

any camera paired to your account before sending the camera back.

Plug in the camera and wait 1 minute until it boots up.

Step 1:

Pull the camera lens up and press the reset button (refer to chapter 2 for

Step 2:

15 seconds until the greend Indicator light turns off and the camera beeps

once.

Wait until the green indicator light flashes slowly.

Step 3:

Now the camera is reverted to default settings.

Step 4:

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