Frequently Asked Questions - Marmitek DOORPHONE 210 Manual Del Usario

10 Frequently asked questions

The handset and door unit cannot communicate
x
The handset and door unit have a different ID code, perform the
pairing process
x
The battery has run down. Replace the batteries in the door unit or
recharge the battery in the handset using the charger stand.
The communication distance becomes short
x
There are many steel structures between the handset and the door
unit. Relocate the position of the handset.
x
Battery has run down. Replace the batteries in the door unit or
recharge the battery in the handset using the charger stand.
Out-of-range alert always on
No power supply to the door unit. Replace the batteries or check the DC
supply to the door unit.
Always showing low battery on the handset
The battery pack is damaged and cannot be recharged. Replace with new
battery pack.
The door latch cannot be remotely opened by handset
x
The door lock opening button (13) is deactivated. Activate the door
lock opening button (13).
x
No DC supply to the door unit. Check if DC supply is available.
x
Wrong connection at terminal block. Make proper connection.
New door unit (backgate) cannot communicate with indoor unit
The new unit is not properly paired to existing unit. Perform pairing
process.
The Touch keys have no response
Disconnect the battery from the socket to reset the handset and re-
connect again.
Do you have other questions that have not been resolved by the above
information?
Please go to www.marmitek.com
18 © MARMITEK