Troubleshooting - Sony IPELA NSR Serie Manual De Instalación

However, when limited to the software owner, analysis
of the object code for the purpose of personal revisions
or debugging is permitted.

Troubleshooting

Before contacting your retailer or a Sony Support
Center, please check the following items. If the problem
persists, contact them.
The NSR does not work.
• Verify that the power switch is turned on.
• Verify that the power cable is connected correctly.
• Make sure the wall outlet has power. Test it by
plugging another device.
• Verify that the hard disk drives are not being accessed
(the HDD LEDs on the front of the recorder do not
blink), and then turn it off forcibly by pressing and
holding the power switch at the rear of the unit for
approximately 10 seconds. Restart the NSR.
• During the startup procedure, the NSR checks the file
system. The length of this check varies depending on
the amount of data on the NSR (in some extreme case,
it can take as long as two hours). During the file
system check, the HDD LEDs on the front of the
recorder blink.
• If the NSR does not start correctly, the following
screen may appear.
Example: For the NSR-100/50
When it does, proceed as follows.
1 Click [Shutdown] and turn off the NSR.
2 Referring to "Cannot access the hard drive.", verify
whether the NSR hard disks are correctly
connected.
3 Restart the NSR and verify whether it starts.
4 If the same screen as above appears again, insert the
supplied NSR Series Recovery CD into the CD and
DVD drive, and then turn off the NSR. In this state,
restart the NSR, and select "2. Check file System"
when the following screen appears.
Checking the file system may take several hours.
5 When the check is finished, select "7. Shutdown the
system", and turn off the recorder.
In addition, do not use any menu option other than
"2. Check file system" or "7. Shutdown the
system", as the others are for maintenance
purposes.
6 Restart the NSR and immediately eject the NSR
Series Recovery CD. Then verify whether the NSR
starts correctly.
The monitor remains blank.
• Verify whether the NSR is on.
• Verify whether the power cord is correctly connected.
• Verify whether the monitor cable is correctly
connected. Confirm that the monitor is connected to
monitor connector 1.
• If you configure the wrong monitor resolution, the
"Out of range" message may appear when the monitor
resolution is too low compared to the monitor output.
Press CTRL+ALT+MINUS SIGN as many times as
necessary to lower the resolution of the output video.
When the output image resolution reaches the
resolution of the monitor, the image appears.
Subsequently, reconfigure your monitor resolution.
For details, refer to the "User's Guide" (PDF) on the
supplied "NSR Series Manual, Tool & Source Codes
CD".
The new external hardware is not working
properly.
• Make sure the cables for the new external device are
firmly connected and the pins are not bent.
An external device connected to a USB
connector does not work.
• Reduce the number of external devices connected to
USB ports.
• Refer to the documentation that came with the device.
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Miscellaneous