Troubleshooting Procedures (cont.)
Symptoms
3.
User keypad is illuminated, but
does not respond to buttons or
outer ring.
4. Blower motor will not start.
5.
Blower motor stops running
and will not immediately
restart. Keypad is illuminated.
6.
Blower motor starts, some but
not all airjets are bubbling.
1038364-5-A
Probable Causes
C. Electrical wiring to the power
cord is wet or damaged.
D. Blower motor does not work.
E. Control does not work.
A. Control program is locked.
B. P5 plug assembly harness from
user keypad to control is loose,
disconnected, or damaged.
C. User keypad does not work.
D. Control does not work.
A. No water in the bath.
B. Power cord from blower motor
to control is loose,
disconnected, or damaged.
C. Blower motor does not work.
D. Control does not work.
A. Blower motor overheated and
protection device activated.
A. Blower motor speed is too low.
B. Blower motor inlet is blocked.
C. Blower motor does not work.
D. Blower motor discharge is
blocked.
E. Check valve does not work.
12
Recommended Action
C. Have a qualified electrician
diagnose and correct the
problem in accordance with
applicable building and
electrical codes.
D. Replace the blower motor.
Refer to your installer or
wholesale dealer.
E. Replace the control. Refer to
your installer or wholesale
dealer.
A. Reset GFCI or ELCB.
B. Check wiring for proper
connections. Replace the wiring
harness if necessary. Refer to
your installer or wholesale
dealer.
C. Replace the user keypad. Refer
to your installer or wholesale
dealer.
D. Replace the control. Refer to
your installer or wholesale
dealer.
A. Fill the bath at least 2" (5 cm)
above the top of the highest air
jet.
B. Check wiring for proper
connections.
C. Replace the blower motor.
Refer to your installer or
wholesale dealer.
D. Replace the control. Refer to
your installer or wholesale
dealer.
A. Check for blockage at motor
vents. Remove blockage and
allow motor to cool. Refer to
dealer or wholesale distributor.
Otherwise, refer to "User
keypad is illuminated, but does
not respond to buttons or outer
ring".
A. Increase speed setpoint to
blower motor.
B. Clean blower motor inlet.
C. Replace the blower motor.
Refer to your installer or
wholesale dealer.
D. Check blockage.
E. Replace the check valve. Refer
to your installer or wholesale
dealer.
Kohler Co.