11.
GUARANTEE CERTIFICATE
1. OPTIMUS S.A. guarantees that its products are free from material and
manufacturing defects when they are first delivered to the purchaser.
2. In accordance with the conditions outlined here, OPTIMUS S.A. guarantees its
products for two (2) years from the date on which the purchaser acquires the
product. If, within this guarantee period, defects appear which are not due to
factors outlined in section 2, OPTIMUS S.A. shall replace or repair the unit using
equivalent, new or reconstructed replacement parts, as it deems fit. If
replacement parts are applied which improve the unit, OPTIMUS S.A. reserves
the right to charge the client for the additional cost of these components.
3. No guarantee benefits shall be provided other than those cited here.
4. In order to claim the guarantee rights, it shall be an essential requirement to
present the original purchase invoice or the guarantee certificate.
2. GUARANTEE PROVISIONS
1. In the event that the product had to be modified or adapted to comply with local
requirements concerning technical specifications or safety, and if the country in
question is not the country for which the product was originally designed and
manufactured, defects are not considered to be material or manufacturing
defects. Furthermore, the guarantee does not cover the execution of these
modifications or adaptations, regardless of whether or not they have been carried
out correctly.
Nor shall OPTIMUS S.A. be responsible for any costs under this guarantee for
these types of modifications.
2. The guarantee shall not entitle the purchaser to inspection or free maintenance
or repair of the unit, particularly if the defects are due to inappropriate use. Nor do
the guarantee rights cover defects in wearing parts that become worn as a result
of normal wear and tear. Wearing parts are, in particular, potentiometers,
switches/keys, and similar parts.
3. The guarantee does not cover defects in the equipment unit caused by:
Abuse or incorrect use of the unit for purposes other than those for which it
is intended, in non-compliance with the service and maintenance
instructions specified in the Manual and/or Technical Instructions for the
unit.
Connection or use of the product in a manner that does not correspond to
the technical or safety requirements of the country in which the unit is used.
Installation in conditions other than those indicated in the Manual and/or
Technical Instructions.
Deficiency or interruptions in the electricity supply or installation defects
which imply use in abnormal conditions.
Damage caused by other equipment units that are connected to the
product.
The use or installation of Software (programmes), interfaces, parts or
supplies not provided and/or not authorised by OPTIMUS S.A.
Failure to use the original packaging for transportation.
Damage caused by force majeure or other causes not attributable to
OPTIMUS S.A.
4. The following elements are not covered by this guarantee:
All plastic surfaces and all parts exposed to outdoor conditions which have
been scratched or damaged as a result of normal or abnormal use.
Breakages, knocks, damage due to a fall or scratches caused by moving
the unit in any way.
Damage caused by tests, use, maintenance, installation or inappropriate
adjustments, or as a result of any alteration or modification of any kind not
carried out by a Service Authorised by OPTIMUS S.A. in compliance with
this guarantee.
Damage to persons or property that might be caused by the improper use
of the equipment, including lack of maintenance.
5. The guarantee shall not be valid whenever the following is observed:
Amendments or corrections made to the details of the guarantee certificate
or purchase invoice.
Failure to produce the original invoice or the absence of a date on this.
Absence of the serial or batch number on the equipment.
6. In the case of personal computers, the guarantee will not cover the elimination
of computer viruses, the restoration of programmes damaged by these or the
reinstallation of the disk following its deletion.
7. The rights of this guarantee are invalidated if the product has been repaired or
opened by staff unauthorised by OPTIMUS S.A. or by the client himself.
M130 Version 1.0
M130
8. If OPTIMUS S.A. were to establish before the purchaser that the damage
affecting the unit does not entitle a claim to be made under the guarantee, the
costs of checking the equipment incurred by OPTIMUS S.A. shall be borne by the
client.
9. Products not covered by the guarantee shall only be repaired once payment
has been effected by the client. In the event that the guarantee rights do not
apply, OPTIMUS S.A. shall duly inform the client. If, within a period of 6 weeks
from this communication, no written repair order is received from the client
confirming acceptance of the costs, OPTIMUS S.A. shall return the unit in
question to the client. In this case, the transport and packaging costs shall be
invoiced separately and payment shall be made on delivery. In the event that a
repair order is sent by the client, confirming that he assumes the costs of repair,
the transport and packaging costs shall be invoiced additionally, and also
separately.
10. If the equipment needs to be transferred to the Authorised Service Centre,
transportation shall be effected by the responsible party according to the
guarantee, who will also bear the freight and insurance costs.
11. In the event of a defect, OPTIMUS S.A. guarantees that the repair and/or
replacement of parts so that the unit operates correctly will be made within a
period of no more than 30 days. Nevertheless, OPTIMUS S.A. would like to clarify
that the normal period does not exceed 30 days.
12. All parts or products replaced as part of the guarantee services shall become
the property of OPTIMUS S.A.
3. TRANSFER OF GUARANTEE
The guarantee is solely awarded to the original purchaser (principal client) and is
not transferable. With the exception of OPTIMUS S.A., no third party (dealers,
etc.) is authorised to award additional guarantees on behalf of OPTIMUS S.A.
4. CLAIMS FOR DAMAGE
In the event that OPTIMUS S.A. cannot provide a suitable guarantee service, the
purchaser shall not be entitled to claim any indemnity for damages arising. The
responsibility held by OPTIMUS S.A. is limited in all cases to the invoicing price of
the product.
5. RELATION WITH OTHER GUARANTEE RIGHTS AND NATIONAL LAW
1. This guarantee does not affect the rights of the purchaser with respect to the
vendor arising from the contract of sale accomplished.
2. These conditions of the guarantee provided by OPTIMUS S.A. are valid as long
as they do not contradict the corresponding national law on guarantee provisions.
3. OPTIMUS S.A. guarantees that this product complies with the safety
regulations in force in the country.
THIS
LIMITED
GUARANTEE
GUARANTEE OFFERED BY OPTIMUS S.A. ALL OTHER EXPLICIT OR
IMPLICIT GUARANTEES ARE EXCLUDED, AND THIS ALSO APPLIES TO
GUARANTEES OF MARKETABILITY AND SUITABILITY FOR A PARTICULAR
PURPOSE. (EXCEPT WHEN THESE GUARANTEES ARE REQUIRED BY AN
APPLICABLE LAW). NO GUARANTEE, EITHER EXPLICIT OR IMPLICIT,
SHALL BE APPLIED ONCE THE GUARANTEE PERIOD HAS EXPIRED.
OPTIMUS S.A.
After-Sales Service
C/ Barcelona 101
17003 - GIRONA
Tel.: 902 151 96 / 972 203 300
Fax: 972 21 84 13
e-mail :
1999/44/CE
8x8 Audio Matrix
DECLARATION
IS
THE
EXCLUSIVE
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