Maintenance and care
To prevent damage it is important that you take care of
your hearing instruments and follow a few basic rules,
which will soon become a part of your daily routine.
Hearing instruments
Cleaning
Your hearing instruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing instruments or cause personal injury.
Clean your hearing instruments daily with a soft, dry
X
tissue.
Never use running water or immerse the
X
devices in water.
Never apply pressure while cleaning.
X
Ask your Hearing Care Professional for recommended
X
cleaning products, special care sets, or more
information on how to keep your hearing instruments
in good condition.
Drying
Use conventional products to dry your hearing
instruments. Ask your Hearing Care Professional
for recommended drying products and for individual
instructions on when to dry your hearing instruments.
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Storage
●
Short-term storage (up to several days): Turn off your
hearing instruments by placing them in the charger.
The charger must be on. If the charger is not on and
you place your hearing instruments in the charger, the
hearing instruments are not turned off.
Note that when you turn off the hearing instruments
via a remote control or smartphone app, the hearing
instruments are not turned off completely. They are in
standby-mode and still draw some power.
●
Long-term storage (weeks, months, ...): First, fully
charge your hearing instruments. Leave them in the
charger and turn the charger off. For details refer to
the charger's user guide.
The hearing instruments are also turned off. We
recommend using drying products while storing the
hearing instruments.
At 6 month intervals you will have to charge the
hearing instruments to avoid an unrecoverable
deep-discharge of the power cell. Deep-discharged
power cells cannot be charged anymore and they
have to be replaced. We recommend recharging more
frequently than 6 month intervals.
Observe the storage conditions in section
"Operating, transport and storage conditions".
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