Troubleshooting
Unexpected beeps during training If the remote
control does not beep as expected during
training, it may not detect your voice. Try any of
the following:
• Speak more loudly or softly.
• Place the microphone nearer to your mouth.
• Make sure that the microphone is oriented
toward your mouth.
•
Use different phrases. See "Using custom
phrases" on page 7.
• Follow the training instructions exactly,
including clearing the memory.
Ultrasound system does not respond If the
ultrasound system appears connected but stops
responding, turn the remote control off and then
on again.
If connecting by Bluetooth technology, make sure
that the remote control is connected to the
ultrasound system that you are using.
If connecting by USB cable, check cable
connections.
Ultrasound system behaves unexpectedly If the
system behaves unexpectedly (for example, the
image unexpectedly freezes or changes), make
sure that it is not connected to another remote
control. The ultrasound system may respond to
the connected remote control from a distance
greater than 30 feet.
Power save starts before Bluetooth connection
If the remote control enters power save mode
before the ultrasound system finishes connecting
by Bluetooth technology, simultaneously
press
and
on the remote control until
the beep, and then release.
Technical support
For technical support, contact SonoSite as
follows.
SonoSite Technical Support
Phone
(US or Canada):
Phone
(Outside US and
Canada):
Fax:
E-mail:
Web site:
Europe Service Center
Phone:
E-mail:
Cleaning and disinfecting
For the most recent cleaning and disinfectant
information, see www.sonosite.com. Click
Resources, and then click Documentation.
To avoid damaging the remote
Caution:
control, do not spray liquids on it.
Use only a damp cloth or paper
tissues to clean it.
To clean and disinfect the remote control,
USB cable, or microphone
1 Clean the surface using a soft cloth lightly
dampened in a mild soap or detergent
cleaning solution.
Apply the solution to the cloth rather than the
surface.
1-877-657-8118
1-425-951-1330
Or call your
representative.
1-425-951-6700
www.sonosite.com
Click Resources > Support
& Service.
+44-(0)1462-444-800
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