WARRANTy EXClUSIONS
Abuse & misuse. Defects or damages resulting from service, testing, adjustment, installation, alteration,
maintenance or modification in any way are excluded from coverage, including:
a. improper operation, storage, abuse, accident or neglect, such as physical damage
to the surface of the product resulting from misuse
b. ingress of liquids, water, rain, extreme humidity, sand, dirt or the like, extreme heat,
food or animals
c. use of the Products or Accessories for commercial purposes or subjecting the Product
and Accessories to abnormal usage or conditions
d. other acts which are not the fault of SeQual, are excluded from coverage or
e. lack of user and/or provider required preventive maintenance and/or calibration.
Use of Non-SeQual endorsed products and Accessories. Defects or damages that result from
the use of non-SeQual branded or certified Products, Accessories, Software or other peripheral equipment are
excluded from coverage.
Altered products. Products or Accessories with:
a. serial number or lot (date) code that has been removed, altered or obliterated
b. broken seals or that show evidence of tampering
c. mismatched board serial numbers or revision combinations or
d. nonconforming or non-SeQual parts are excluded from coverage
Who is Covered?
This warranty extends only to the first consumer purchaser and is not transferable.
What Will SeQual Do?
SeQual may at no charge repair or replace the purchase price of any Products, Accessories or Software that does
not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new
Products, Accessories or parts.
You will receive instructions on how to ship the Products, Accessories, or Software, at your expense to a SeQual
Authorized Service Center.
No returns without authorization and a written confirmation from SeQual.
To obtain service, you must include:
a. a written description of the problem
b. the name of your Home Health Care Provider if you have one
c. your address, phone number, and email
pRODUCT REGISTRATION
Online product Registration: www.sequal4me.com
Product registration is an important step toward enjoying your SeQual products.
Registering helps us facilitate warranty service and permits us to contact you should
your product require an update or other service. Registration is not required for
warranty coverage.
For warranty service of your SeQual optional accessories, you will need to provide a
copy of your dated sales receipt to confirm warranty status.
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Thank you for choosing a SeQual product.
Personal Ambulatory Oxygen System Users Manual