Using The Smart Diagnosis™ Function - LG WM20WV6 El Manual Del Propietario

Using the Smart Diagnosis™
Function
Use this function if you need an accurate diagnosis
by an LG Electronics service centre when the product
malfunctions or fails. Use this function only to contact
the service representative, not during normal operation.
1
Press the Power button to turn on the washing
machine. Do not press any other buttons or turn
the cycle selector knob.
2
When instructed to do so by the call centre, place
the mouthpiece of your phone close to the Power
button.
3
Press and hold the Temp. Lavado button for 3
seconds, while holding the phone mouthpiece to
the icon or Power button.
4
Keep the phone in place until the tone transmission
has finished. Time remaining for data transfer is
displayed.
• For best results, do not move the phone while
the tones are being transmitted.
• If the call centre agent is not able to get an
accurate recording of the data, you may be
asked to try again.
36
LG Electronics
service centre
5
Once the countdown is over and the tones have
stopped, resume your conversation with the call
centre agent, who will then be able to assist you
using the information transmitted for analysis.
NOTE
• The Smart Diagnosis™ function depends on the
local call quality.
• The communication performance will improve and
you can receive better service if you use the home
phone.
• If the Smart Diagnosis™ data transfer is poor due
to poor call quality, you may not receive the best
Smart Diagnosis™ service.