Troubleshooting - ZIGOR SOLAR XTR3 Manual De Operación

Operating Manual

7 TROUBLESHOOTING

The PV Inverter is supplied with a self-diagnosis system that identifies automatically a large number of
anomalies and displays these on the LCD screen. It is therefore possible to isolate technical problems
very quickly and to differentiate between the Service Codes relating to the installation from those internal
anomalies of the PV Inverter. Whenever the self-diagnosis system identifies a specific problem, the
corresponding Service Code is displayed on the LCD screen.
Table 1. The error code of the PV Inverter and a description of the error code
Information  error appears in Events
Warning  the second led lights, yellow led, and error appears in Events
Alarm  the third led lights (red led) and error appears in Events. Though this error is solved it is
necessary reset the failure from the display: "Orders"
The inverter
Error Number
indicates
Warning 1
Warning 2
Warning 3
Alarm 4
Warning 5
Alarm 6
Alarm 7
Alarm 8
Warning 9
Alarm 10
Alarm 11
38
Designation
The photovoltaic voltage
High Vp
(DC) above the maximum
The photovoltaic voltage
Ve min (DC) below the minimum
Insulation resistance under
Low Rais
500KΩ
Communications failure
COM failure between DSP and the
inverter
The inverter detects that
Island there is no reference grid
voltage.
The Inverter has not
Inv failure operated or does not operate
correctly.
The internal DC BUS is
Vbus Min
lower than expected
The internal DC BUS is
Vbus Max
higher than expected
PLL fail Vgrid synchronization fail
The internal temperature of
Overtemperature
the inverter is too high.
Bus capacitor's precharge
Precharge failure
Description
limits of the inverter.
limits of the inverter.
failure
ZIGOR SOLAR XTR3
Remedy
1. Disconnect ALL the PV (+) or
PV (-)
2. Wait for a few seconds.
3. After the LCD turns off,
reconnect and check again.
4. If the same error occurs again,
contact with the local distributor.
Wait for generating more energy.
If the error doesn't stop, contact
with the local distributor.
1. Disconnect ALL the PV (+) or
PV (-)
2. Wait for a few seconds.
3. After the LCD turns off,
reconnect and check again.
4. If the same error occurs again,
contact with the local distributor.
Disconnect the AC circuit breaker.
Then check the configuration of
the peripheral AC system and the
grid conditions. If the failure
reoccurs, ask the local distributor
for help.
Seek the help to the local
distributor.
Seek the help to the local
distributor.
Seek the help to the local
distributor.
Seek the help to the local
distributor.
1. Try reducing the atmospheric
temperature.
2. Move the PV Inverter to a
cooler place.
3. If the error code reappears,
seek the help to the local
distributor.
Seek the help to the local
distributor.
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