Warranty Exclusions - Astralpool BASIC Manual De Instalación

For any call, the customer must be able to describe the problem in detail so that the retailer or an
after-sales service representative can determine whether a repair is required. The customer must
provide the serial number, the date and precise place of purchase (town, name and address of retailer).
In any correspondence the customer must clearly describe the problem and provide the serial number,
the date and precise place of purchase, and clearly write his contact details.
AstralPool reserves the right to replace the repairable parts with new or refurbished parts.
In the event of the equipment or parts being immobilized for more than 7 days in the workshop or at
home, the warranty shall be extended by the amount of time it is immobilized. This time limit shall start
from the day either of acceptance by the AstralPool approved repairer or of the request for intervention.
During the immobilization period, it shall be left to the discretion of the retailer to offer a temporary
replacement device. Neither the retailer nor AstralPool are obliged to provide a replacement on a
systematic basis for the device in the event of immobilization. Be sure to increase active personal
monitoring of your pool during this period.

WARRANTY EXCLUSIONS

The warranty does not apply to products on which the original identification marks have been removed
or modified and does not apply to defects or failures resulting from an accident, negligence or misuse;
non compliance with the user's manual, a failure or defect in the electrical supply; in an external electrical
circuit; lightning; the use of parts not supplied by AstralPool; prolonged immersion having degraded
components; an unusual physical or electrical constraint; modification, adjustment, repair, maintenance
or installation of a part by any other party than AstralPool or its approved subcontractors and retailers or
due to any other cause which, at AstralPool's discretion, does not result from a defect in materials and
workmanship .
This warranty is given in lieu of all other expressed or implied warranty, and the liability of AstralPool
hereby shall be only limited to the repair of Basic™ or to the replacement of the aforementioned product.
AstralPool shall, in particular, not be required to replace or repair Basic™ if they are defective for the
reasons given in this section. IN NO EVENT OR CIRCUMSTANCES shall AstralPool be held responsible for
any other costs, charges, expenses, losses or damages (indirect or otherwise), of any kind whatsoever. In
addition, in the event that the device be returned or sent to AstralPool with modifications, damage of any
kind or removal of components, AstralPool shall be permitted to refuse to warrant the device, and shall
in no event be required to repair or replace it.
In no event may your retailer, the distributor or the manufacturer of this alarm system be held responsible
for any child, dependant person, adult or animal falling or drowning. In no event must the installation of
the alarm system reduce your vigilance or replace active personal monitoring of the swimming pool and
the pool area.
This warranty constitutes AstralPool's sole responsibility with regard to the products and services
supplied pursuant to this warranty. AstralPool shall carry out no other obligation, duty or responsibility,
whether contractual, extracontractual (including responsibility for negligence) or other towards the
customer.
It should be noted that certain rough weather conditions may destabilize your Basic™ (false alarms).
In these conditions check that your child does not go near the pool. Avoid turning your immersion detector
off for a long period of time.
AstralPool has only an obligation of means (to supply to the customer a device in working order, with no
defects in materials and workmanship).
AstralPool cannot be held responsible for any child, adult or animal whatsoever falling or drowning.
Monitoring by parents remains the best safety solution for children.
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