Basic Troubleshooting - HP OfficeJet 5200 Serie Manual De Instrucciones

Wireless setup help
Go to 123.hp.com to download and install the HP Smart app or printer software. Both the app and software will
help you connect to your wireless network (2.4GHz and 5GHz). For more information, visit
www.hp.com/go/wirelessprinting.
Tip: If you are unable to connect the printer to the wireless network, restore the printer network settings and
then reinstall the HP Smart app or printer software from 123.hp.com. From the printer control panel, touch
(Wireless), touch
Note for Windows® users: You may also order a printer software CD. Please visit www.support.hp.com.
Unable to connect the printer to your network at 123.hp.com?
Learn more: www.hp.com/go/wificonnect.
Share the printer with computers and other devices on your network
After connecting the printer to your wireless network, you can share it with multiple computers and mobile devices
on the same network. On each device, install the HP Smart app or printer software from 123.hp.com.
Convert from a USB connection to wireless connection
Learn more: www.hp.com/go/usbtowifi.
Use the printer wirelessly without a router (Wi-Fi Direct)
Make sure Wi-Fi direct is enabled. To check the status of Wi-Fi Direct, network name and password, touch
Direct) on the printer control panel.
Learn more: www.hp.com/go/wifidirectprinting.
This product is designed for use in open environments (for example, in homes and not connected to the public
Internet) in which anyone might access and use the printer. As a result, the Wi-Fi Direct setting is in "Automatic"
mode by default, without an administrator password, which allows anyone in wireless range to connect and access
all functions and settings of the printer. If higher security levels are desired, HP recommends changing the Wi-Fi
Direct Connection Method from "Automatic" to "Manual" and establishing an administrator password. You can
change the security settings from the printer home page (embedded web server or EWS). For help on EWS, refer to
the user guide on www.hp.com/support/oj5200.
Set up fax
You can set up fax using the HP printer software (recommended) or printer control panel.
• Windows: Use the Fax Wizard during software installation. To set up after software installation, open the printer
software by double-clicking the icon with the printer name on the desktop, go to the Fax tab, and then select
Fax Setup Wizard.
• OS X and macOS: After software installation, from the HP Utility, use Basic Fax Settings.
• Control panel: Touch Fax on the Home screen, swipe to scroll down the menu, and then touch Setup.
For more information, visit www.hp.com/support/oj5200.

Basic troubleshooting

• Make sure you have installed the latest HP Smart app or printer software from 123.hp.com.
• If you are using a USB cable, make sure the cable is securely connected, and printer is set as the default printer.
• If your computer is connected to the printer with a wireless connection, make sure the printer is connected to
the same network as the device you are printing from. Visit www.hp.com/go/wifihelp for more information.
Note for Windows® users: Visit HP Diagnostic Tools at www.hp.com/go/tools to fix common printer problems.
2
(Settings), and then touch Restore Network Settings.
(Wi-Fi